Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Sally Lear

Marina Del Rey,CA

Summary

I am a motivated and organized professional with strong time management skills, able to adapt quickly to diverse and challenging situations. I remain calm under pressure and excel at developing effective solutions to address both business and customer needs. My strong interpersonal skills enable me to collaborate effectively with individuals of all personality types.

Overview

27
27
years of professional experience

Work History

Concierge

DVP Property Management and Hospitality
Los Angeles, CA
09.2017 - 01.2024
  • Greeted residents and guests answered their inquiries regarding building services and amenities.
  • Streamlined residents' complaint process by spearheading an online request initiative that handled tenant maintenance requests in record time.
  • Sourced and secured bids for property maintenance and repairs.
  • Coordinated all vendor contracts.
  • Created staff schedules.
  • Scheduled and coordinated move-ins and move-outs
  • Lead condominium home staging for underperforming properties.
  • Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.

Sales

Design Shop Delivered
Los Angeles, CA
03.2016 - 01.2020
  • Created Design Shop Delivered and Muse Wallcovering, inspired by identifying a need for an affordably priced and unique volume product in the market.
  • Designed, developed, manufactured, and sold unique wallpapers featured in the Santa Monica Proper Hotel (271 rooms) for KWID (Kelly Wearstler Interior Design).
  • Oversaw all sales, sourcing, and purchasing products for resale in the marketplace.
  • Reduced costs by negotiating account termsand sales contracts
  • Informed clients of current sales promotions to boost sales.
  • Led sales projects from start to finish insuring quality control ensuring that product was to client's liking

Showroom Manager

Nancy Zinzell Steinman
Los Angeles, CA
02.2014 - 01.2016
  • Developed store merchandising strategies to optimize product visibility and increase sales.
  • Oversaw daily operations of showroom, including staff scheduling and inventory management.
  • Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
  • Managed seamless coordination between trade professionals for timely installation of all delivered orders.
  • Grew client base by 30% from initial time of employment.

Casting Director

Self Employed
Los Angeles, CA
01.1997 - 01.2013
  • Reviewed scripts to determine character breakdowns and create audition materials.
  • Created cast list suggestions for lead roles.
  • Screened potential talent through video submissions or pre-recorded auditions.
  • Scheduled callbacks and communicated with actors' representatives regarding availability.
  • Negotiated actors' fees and contracts.
  • Crafted, written offers to actors' representatives.
  • Coordinated auditions, often providing feedback on performers' performances.
  • Developed relationships with agents, managers, and other industry professionals to source new talent.
  • Assessed actors' portfolios to determine suitability for roles.
  • Organized Director and Producer Casting sessions.

Skills

  • Property Management
  • Guest Relations Management
  • Complaint Handling
  • Facility Management
  • Recruitment and hiring
  • Guest conflict resolution
  • Customer rapport
  • Interior Design
  • Writing and verbal communication skills
  • Cold-calling
  • Client Relationship Management
  • Strategic Planning
  • Staff Management
  • Sales
  • Sales Strategy and Upselling
  • Event Planning & Production
  • Networking and Relationship Building

Accomplishments

  • Appointment from Governor to serve on the Nevada Film Advisory Board for 5 years.
  • Artios award nominee for excellence in Casting.
  • Member of the Casting Society of America.

Timeline

Concierge

DVP Property Management and Hospitality
09.2017 - 01.2024

Sales

Design Shop Delivered
03.2016 - 01.2020

Showroom Manager

Nancy Zinzell Steinman
02.2014 - 01.2016

Casting Director

Self Employed
01.1997 - 01.2013

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Sally Lear