Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Sally Lindsay

New York,USA

Summary

A highly qualified office supervisor/manager with years of experience in managing the daily office and business operation. Very oriented individual able to perform several jobs by multitasking and working in high stress situations while maintaining focus amid constant interruption.

Overview

44
44
years of professional experience

Work History

Course Administrator/Executive Assistant

The Rogosin Institute
New York, NY
01.2009 - Current
  • Company Overview: Center for Medical Research And Health Care
  • Coordinate submission of all appointments and promotion documents for faculty and nurse practitioners to the Rogosin Kidney Center; monitor and secure completion of documentation; liaison with administrators in other units
  • Work as a liaison between The Rogosin Institute and the Division of Nephrology & Hypertension for appointments and promotions to the Departments of Medicine, Surgery and Transplantation Medicine; monitor and secure completion of documentation; liaison with credentialing administrators; resource person for myriad issues and problems relating to appointment process at NYPH; verify inquiries relating to current and former faculty; secure and maintain copies of malpractice face sheets
  • Maintain the Rogosin ‘memory bank’ of all appointment and promotion documentation; maintain current CVs and licensure of all physicians and nurse practitioners as resource for research coordinators; provide verification of attending physicians’ past affiliation for outside hospitals
  • Work as a liaison with Division fellowship administrator; monitor and secure completion of documentation for Rogosin Lectureship; provide Lectureship Certificate; arrange monetary and Rogosin monogrammed gifts and certificates for graduating fellows
  • Provide administrative assistance to Medical Director/President of Governing Body; attend, prepare, and distribute minutes at monthly Governing Body meetings
  • Liaison with telecommunications facilities; order and activate new and replacement paging units from supplier [USA Mobility]; review monthly statements for accuracy; monitor and secure completion of revisions of Rogosin listings in NYPH telephone and POPS [Physician Organization Participation] directories
  • Maintain petty cash for five physicians, a nurse practitioner and two administrators; monitor and secure completion of travel request documentation; verify accuracy of travel reimbursement requests
  • Compose own correspondence; perform other job related duties as required
  • Create monthly Pre-and Post-Transplant Support Group handouts
  • Answer and screen all incoming calls; schedule patient appointments with outside and RI physicians and for diagnostic procedures
  • Call pharmacies with prescription information; obtain laboratory results from commercial laboratories
  • File and maintain filing systems; open and prioritize incoming mail; process bills for the department
  • Obtain journals and/or articles from medical library for physicians as requested
  • Request check sand makes travel arrangements for research subjects; order supplies and maintains office equipment
  • Timekeeping for assigned employees time (ADP)
  • Handle legal documents for the Institute for all medical record requests
  • Center for Medical Research And Health Care

Administrative Supervisor/Administrative Assistant

Mount Sinai School of Medicine
New York, NY
01.2007 - 01.2009
  • Company Overview: Department of Surgery - Surgical Oncology
  • Maintained academic and professional membership dues for physicians
  • Maintained CV, CME credits, trip logs, appointments and on call schedule
  • Addressed patient’s calls, complaint and questions regarding medical procedures or concerns
  • Supervised administrative assistants and medical assistants
  • Reviewed, prioritized, and developed systems to ensure correspondence are prepared and mailed to referring or primary physicians
  • Composed correspondence, prepare and mail dictation correspondence letters to referring physicians daily or as needed
  • Interacted with patients, patient’s family members, other medical personnel and referring physician; acted as a facilitator to patients
  • Coordinated lectures and presentations
  • Maintained and scheduled academic conference schedule as well as hospital reappointments for physicians and medical credentialing
  • Provided administrative assistant support including word processing, typing, composing, proof-reading correspondence, filing, faxing, coping medical records and other duties as needed
  • Acted as a liaison for Physicians for all clinical and administrative matters
  • Provided coverage for Administrative Assistant and Medical Assistants as needed, including but not limited to preparing charts, phone coverage, filing labs and faxing documents to prep certification and radiology appointments
  • Booked and scheduled patient appointments in IDX and OTTR
  • Interviewed and screened prospected candidates for open positions within the division; trained and evaluated subordinates; initiated personnel actions in accordance with Mount Sinai Human Resources policies
  • Ensured accurate and appropriate communication among staff members and physicians
  • Planned, organized, and helped direct clerical and medical staff to ensure appropriate coverage and work flow; helped to establish and formulate policies and procedures as needed
  • Prepared and reviewed medical records request before sending to Risk Management
  • Prepared administrative support for grants and manuscript online submission
  • Processed the initial paperwork for visiting physician (domestic and foreign) for observership, rotation and fellowship programs
  • Supervised and maintained medical records
  • Ensured all patients received prompt, timely and quality services including follow up and new appointments
  • Department of Surgery - Surgical Oncology

Office Manager

Mount Sinai School of Medicine
New York, NY
01.2005 - 01.2007
  • Company Overview: RMTI Transplantation Institute - Surgical Oncology
  • Provided executive assistance and support to Professor and Assistant Professors of Surgical Oncology Division
  • Managed the office and support staff; including drafting, editing, reviewing, and preparing correspondence, reports, and proposals; editing presentation, planning and coordinating conferences and meeting logistics for internal and external groups
  • Managed the calendars, travel, phones calls, expense reporting of the Physicians
  • Managed the overall office of Surgical Oncology, including but not limited to handling private and confidential matters that require using discretion
  • Originated and edited presentations, managing information in databases, coordinated distribution of information and materials with internal and external entities, processed requests for information, prepared reports, and maintained files
  • Recorded minutes from meetings; managed the logistics of large meetings, and arranged meeting set-up for staff meetings sponsored by the Division Director of Surgical Oncology, or other Physicians of the division
  • RMTI Transplantation Institute - Surgical Oncology

Administrative Assistant

Mount Sinai School of Medicine
New York, NY
01.2000 - 01.2005
  • Company Overview: Health Policy/Executive Vice President Office
  • Provided administrative support for faculty and project managers with the following projects: Breast Cancer, Community Acquired Pneumonia, Delay, Diabetes, Program Grant, Hypertension and various other projects
  • Word processing and support for multiple proposals
  • Answered telephone, announced calls, took messages for faculty and set-up multi-group meetings
  • Arranged travel for doctors and handled other duties as assigned
  • Assisted faculty with grants and provided back-up support for Chairman of Department
  • Prepared petty cash vouchers and check requests
  • Performed other secretarial duties and support as requested for daily bank deposits
  • Health Policy/Executive Vice President Office

Assistant Bookkeeper

Union Washington Child Care Center
New York, NY
01.1985 - 01.2000
  • Administration and decision-making with respect to the office and scheduling
  • Supervision of overall center operation, including all bookkeeping and clerical functions
  • Responsibilities included checking all items ordered were received and distributed to the appropriate staff
  • Verified all bills to ensure that items charged were ordered for Child Care Center
  • Prepared petty cash vouchers for Director's approval
  • Prepared time and leave cards for each employee at the end of each month
  • Answered phones, typing, filing, and ran errands when needed
  • Kept a daily journal and closing out the books at the end of each moth (USDA, meal counts, ACD-1 And ACD 1098 forms)
  • Prepared payrolls weekly for staff and substitutes
  • Collected fees, logged in fees daily and carried fees collected daily to main office

Teacher Aide

Union Washington Child Care Center
New York, NY
01.1981 - 01.1985
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Assessed student performance through tests, quizzes and other assessments.
  • Organized parent conferences throughout the year to discuss student progress.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Maintained a safe and orderly learning environment for all students.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Provided individualized instruction to meet the needs of all students.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Encouraged critical thinking skills and problem solving strategies among students.

Education

M.B.A. - Business Administration, Human Resources

Keller Graduate School of Management of DeVry University
01.2005

B.B.A. - Business Management

Monroe College
01.2003

Associate Degree - Secretarial Science

04.1986

Cosmetologist License -

Wilfred Academy of Hairdressing
01.1980

James Hillhouse High School
06.1979

Skills

  • MS Word
  • Excel
  • Outlook
  • PowerPoint
  • IDX Enterprise Wide Scheduling
  • MIQS Data Software
  • AllScripts Registration & Scheduling Data Software
  • OTTR Organ Transplant Tracking Record – HKS Medical Information Systems
  • MS Access
  • Data Ease
  • EDR – Enterprise Data Repository
  • SCC Softkey
  • Softmed Chart Script ESA
  • EPIC Charting and In Basket
  • ADP Labor Management System
  • MISQ Medical Information Quality Assistant System

Training

  • 5 day Labor Relations Training, 05/31/06
  • MSMC Behavioral Event Interview Approach, 07/26/06
  • Excelling as a First-Time Manager or Supervisor, 10/06/06
  • How to Excel at Managing & Supervising People, 01/10/07
  • Manager and Supervisor Conference, 03/28/07

Timeline

Course Administrator/Executive Assistant

The Rogosin Institute
01.2009 - Current

Administrative Supervisor/Administrative Assistant

Mount Sinai School of Medicine
01.2007 - 01.2009

Office Manager

Mount Sinai School of Medicine
01.2005 - 01.2007

Administrative Assistant

Mount Sinai School of Medicine
01.2000 - 01.2005

Assistant Bookkeeper

Union Washington Child Care Center
01.1985 - 01.2000

Teacher Aide

Union Washington Child Care Center
01.1981 - 01.1985

M.B.A. - Business Administration, Human Resources

Keller Graduate School of Management of DeVry University

B.B.A. - Business Management

Monroe College

Associate Degree - Secretarial Science

Cosmetologist License -

Wilfred Academy of Hairdressing

James Hillhouse High School

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Sally Lindsay