Previous Volunteer Work
Open To Work
Sally McCarter
Greenwood,IN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
Work History
Shuttle Bus Driver
Access Johnson County Public Transit
Franklin, IN
02.2021 - Current
- Ensured passenger safety through adherence to transportation regulations and best practices.
- Operated shuttle buses efficiently, maintaining punctual schedules for daily routes.
- Conducted pre-trip inspections to verify vehicle safety and operational readiness.
- Assisted passengers with disabilities, providing support during boarding and disembarking processes.
Customer Service Representative
Stericycle Indianapolis
Indianapolis, IN
03.2020 - 10.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring prompt response and resolution to customer issues.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Shuttle Bus Driver
ABM - Facility Services
03.2018 - 03.2020
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Enhanced passenger satisfaction by providing friendly and efficient service during shuttle bus rides.
- Followed company policies and procedures and maintained compliance with standards.
Airport Shuttle Driver
Indianapolis Airport Authority
Indianapolis, IN
04.2014 - 04.2018
- Operated shuttle vehicles safely, ensuring timely transport for passengers to and from terminals.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Conducted routine vehicle inspections and maintenance checks to ensure operational readiness and safety compliance.
- Coordinated with airport staff to manage shuttle schedules, optimizing efficiency during peak travel times.
Military Van Driver
Strategic Resources Inc. LLC
Edinburgh, IN
02.2008 - 09.2013
- Provided exceptional customer service by communicating effectively with military personnel.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with military personnel, through professionalism and reliability in transportation services provided.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN05-1972
Skills
- Traffic regulations compliance
- Patience and empathy
- Safe driving practices
- Weather condition awareness
Timeline
Shuttle Bus Driver
Access Johnson County Public Transit
02.2021 - Current
Customer Service Representative
Stericycle Indianapolis
03.2020 - 10.2020
Shuttle Bus Driver
ABM - Facility Services
03.2018 - 03.2020
Airport Shuttle Driver
Indianapolis Airport Authority
04.2014 - 04.2018
Military Van Driver
Strategic Resources Inc. LLC
02.2008 - 09.2013
High School Diploma -
Terre Haute North Vigo High School
Certification
- CPR Certification,Training - 2025