Sally murphy

Provided exceptional customer service, getting different sizes for customers and making suggestions to customers to enhance their shopping experience.

Maintained overall appearance of store.

Resolving customer inquiries in a call center. Responsible for ownership changes, beneficiary changes, premium payment histories as well as loan payment histories to polocies. Worked closely with teams in other departments to guarantee customer satisfaction.

Provided stellar customer service to increase customer loyalty, managed day to day business operations including welcoming customers, packing and shipping packages and documents via UPS ans USPS, providing notary public services, preparing b&w, color and large format copy jobs for clients, sending faxes, laminating menus, implementing marketing strategies, training new staff on operational practices, monitoring inventory levels and restocking as needed, preparing payroll and working closely with our accountant.

Processed payroll for diverse client accounts. Conducted audits of payroll data to ensure accuracy and resolve discrepancies promptly. Prepared monthly, quarterly and year end reports. Assisted clients with any inquiries regarding their employees checks including deductions.