SALLY MUSYOKI
Gunter,TX
Summary
Accomplished Logistics Coordinator and Tax Professional with a proven track record at MAKINI LLC/LAVINGTON EXPEDITERS and SC TAX SERVICES, enhancing operational efficiency and customer satisfaction. Expert in logistics analysis and client relations, I've successfully negotiated cost-effective contracts and streamlined tax filing processes, achieving significant improvements in service delivery and compliance.
Overview
14
14
years of professional experience
Work History
Logistics Coordinator
MAKINI LLC
Plano, TX
05.2019 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Generated monthly performance reports to track and analyze shipping trends.
Tax Professional
SC TAX SERVICES
Dallas, TX
01.2010 - 04.2024
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Provided information about available products and services to clients, resulting in increased business opportunities.
- Streamlined tax filing processes for improved efficiency and accuracy.
- Coordinated cross-functional teams during audits or examinations, liaising effectively between clients, government agencies, and internal stakeholders.
- Mentored junior staff members, sharing expertise in tax law and industry best practices to support professional growth.
- Resolved complex tax issues with thorough research and effective communication.
- Established strong professional reputation through exceptional customer service and commitment to excellence in all aspects of work performance.
Education
Associate of Science - CYBER SECURITY
University of Phoenix
Tempe, AZ11.2023
Skills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Shipment Coordination
- Shipment Tracking
- Invoicing and shipping documentation
- Transportation Planning
- Scheduling Coordination
- Transportation Management
- Punctual and Dependable
- Shipping Documentation
- Shipping procedures
- Freight Negotiation
- Driver Scheduling
- Materials Handling
- Analytical Thinking
- Client Relations
- Process Optimization
- Efficiency Improvement
- Operational Efficiency
- International shipments
- Reports Generation
- Contract Negotiation
- International Logistics
- Fleet Management
- Load planning support
- Quality Control Analysis
- Items Inspection
- OSHA Compliance
- Company Procedure Adherence
- Motivational Leadership
- Stress Management
- Performance Management
- [Software] expertise
- Accounting principles knowledge
- Budget Preparation
- Distribution Center Operations
- Route Optimization
- Coaching and Mentoring
- Project Assignments
- Delivery Tickets
- Emergency Readiness
- Expense Management
- Attention to Detail
- Data Entry
- Customer service skills
- Customer Relations
- Quality Assurance
- Document Preparation
Affiliations
- Member of National Honor Society.
Timeline
Logistics Coordinator
MAKINI LLC
05.2019 - Current
Tax Professional
SC TAX SERVICES
01.2010 - 04.2024
Associate of Science - CYBER SECURITY
University of Phoenix