SALLY M WEESE
Mason
Summary
Restaurant leader with over 20 years of experience in the service industry. Expertise in resource allocation and operations management to enhance efficiency. Proven track record in training staff to deliver exceptional service and effectively resolve customer complaints.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Cook
Tiggs Canteen
05.2025 - Current
- Supervised kitchen operations, ensuring quality and consistency in food preparation and presentation.
- Trained and mentored junior cooks, enhancing team performance and culinary skills.
- Developed weekly menus based on seasonal ingredients, optimizing cost efficiency and customer satisfaction.
- Implemented food safety protocols, reducing risks of contamination and ensuring compliance with health regulations.
Factory Worker
Kelly Services
02.2025 - 05.2025
- Operated machinery to assemble and package products efficiently.
- Inspected finished goods for quality assurance and adherence to specifications.
- Coordinated with team members to streamline production processes and reduce downtime.
- Trained new staff on safety protocols and operational procedures to enhance workplace safety.
Crew Member
McDonald’s
10.2024 - 02.2025
- Assisted in daily operations by preparing and serving food and beverages efficiently.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak service hours.
- Trained new crew members on operational procedures and customer service techniques.
Shift Supervisor
Papa John's
03.2024 - 08.2024
- Executed cash management duties with POS and shift reports.
- Managed inventory levels using company systems and guidelines to reduce loss.
- Counted drawers and followed proper daily cash handling procedures.
- Responded to all customer concerns or issues promptly and professionally.
Barista/Retail Worker
Faber Coe & Gregg
08.2022 - 03.2024
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Prepared and served coffee, tea and hot cocoa.
- Operated register system to ring up orders and process payments.
Server
Old Bay Steamer
02.2022 - 02.2023
- Communicated professionally with customers, colleagues, and supervisors.
- Assigned and arranged tables for large groups.
- Listened to guest needs and responded promptly for personalized service.
- Monitored wait times for seated parties during peak hours to ensure efficient table turnover rates.
Education
Associate of Arts - Business Management
Northwood University
Midland, Michigan06.1993
Skills
Team-oriented approach
Certification
Serv Safe Certification valid 06/27
Timeline
Lead Cook
Tiggs Canteen
05.2025 - Current
Factory Worker
Kelly Services
02.2025 - 05.2025
Crew Member
McDonald’s
10.2024 - 02.2025
Shift Supervisor
Papa John's
03.2024 - 08.2024
Barista/Retail Worker
Faber Coe & Gregg
08.2022 - 03.2024
Server
Old Bay Steamer
02.2022 - 02.2023
Associate of Arts - Business Management
Northwood University