Sally Nelson-Datillo
Henderson,NV
Summary
Life experiences that give me a highly relatable edge with almost any client or patient I come in contact with. I use empathy and my love of people to break down the issues that stand in their way. Great at fund-raising and event planning that can be helpful in non-profit arenas.
Very effective at training and inspiring others.
Overview
39
39
years of professional experience
Work History
Professional Face Painter
Self Employed, Funmakers Face Painting
05.1998 - Current
- Birthday Parties, Corporate Events, Bachelorette and Festivals for 25 years.
- Work well with all ages
- Maintained a clean and organized work area, ensuring a safe environment for all event attendees.
- Create fun through my personal artwork
Lead Patient Advocate
First Choice Pregnancy Services
04.2020 - 03.2024
- Developed strong relationships with patients, earning trust and loyalty through exceptional service.
- Participated in ongoing professional development activities to stay abreast of industry best practices.
- Assisted patients in understanding their rights, supporting informed decision-making processes.
- Increased patient retention by proactively resolving issues and providing empathetic support.
- Created a callback program following at-risk patients through to their delivery date.
- Contributed to a positive work environment by mentoring new Patient Advocates and sharing best practices.
- Managed sensitive medical records, maintaining strict confidentiality and adherence to HIPAA regulations.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Wedding Events Co-Ordinator
Sally's Floral Designs
10.2005 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Sales Manager
Venture Out Resorts , Bay City, Mi
07.1985 - 11.1989
- Was the First Female General Sales Manager in over 500 Coast to Coast Resorts and held the highest closing percentage consistently.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implemented improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Exceeded sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Education
No Degree - Social Work
Stark Technical College
N. Canton, Ohio09.1984
Skills
- Customer Service
- Problem-Solving
- Team Collaboration
- Multitasking and Organization
- Sales Development
- Employee Motivation
- Leadership and team building
- Attention to Detail
- Friendly, Positive Attitude
Timeline
Lead Patient Advocate
First Choice Pregnancy Services
04.2020 - 03.2024
Wedding Events Co-Ordinator
Sally's Floral Designs
10.2005 - 03.2016
Professional Face Painter
Self Employed, Funmakers Face Painting
05.1998 - Current
General Sales Manager
Venture Out Resorts , Bay City, Mi
07.1985 - 11.1989
No Degree - Social Work
Stark Technical College
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