Sally Nelson-Datillo
Henderson,NV
Summary
Life experiences that give me a highly relatable edge with almost any client or patient I come in contact with. I use empathy and my love of people to break down the issues that stand in their way. Great at fund-raising and event planning that can be helpful in non-profit arenas.
Very effective at training and inspiring others.
Overview
39
39
years of professional experience
Work History
Professional Face Painter
Self Employed, Funmakers Face Painting
Las Vegas, NV, Missouri, Arizona, Ohio
05.1998 - Current
- Birthday Parties, Corporate Events, Bachelorette and Festivals for 25 years.
- Work well with all ages
- Maintained a clean and organized work area, ensuring a safe environment for all event attendees.
- Create fun through my personal artwork
Lead Patient Advocate
First Choice Pregnancy Services
860 Sahara Blvd Las Vegas
04.2020 - 03.2024
- Developed strong relationships with patients, earning trust and loyalty through exceptional service.
- Participated in ongoing professional development activities to stay abreast of industry best practices.
- Assisted patients in understanding their rights, supporting informed decision-making processes.
- Increased patient retention by proactively resolving issues and providing empathetic support.
- Created a callback program following at-risk patients through to their delivery date.
- Contributed to a positive work environment by mentoring new Patient Advocates and sharing best practices.
- Managed sensitive medical records, maintaining strict confidentiality and adherence to HIPAA regulations.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Wedding Events Co-Ordinator
Sally's Floral Designs
Crystal City, MO
10.2005 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Sales Manager
Venture Out Resorts , Bay City, Mi
Ohio, Maine, Alabama
07.1985 - 11.1989
- Was the First Female General Sales Manager in over 500 Coast to Coast Resorts and held the highest closing percentage consistently.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implemented improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Exceeded sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Education
No Degree - Social Work
Stark Technical College
N. Canton, Ohio09.1984
Skills
- Customer Service
- Problem-Solving
- Team Collaboration
- Multitasking and Organization
- Sales Development
- Employee Motivation
- Leadership and team building
- Attention to Detail
- Friendly, Positive Attitude
Timeline
Lead Patient Advocate
First Choice Pregnancy Services
04.2020 - 03.2024
Wedding Events Co-Ordinator
Sally's Floral Designs
10.2005 - 03.2016
Professional Face Painter
Self Employed, Funmakers Face Painting
05.1998 - Current
General Sales Manager
Venture Out Resorts , Bay City, Mi
07.1985 - 11.1989
No Degree - Social Work
Stark Technical College