It is with great enthusiasm that I present to you my enclosed resume for the Associate Director, Clinical Growth Operations. I have a Master of Arts in Counseling Psychology from Massachusetts School of Professional Psychology, with over ten years managerial and clinical experience. I have exceptional leadership, communication, organizational, and management skills. I hold a high standard to collaborate effectively across multi-disciplinary teams, and department head meetings. I am looking forward to an opportunity to use my leadership skills, clinical knowledge, and professional experiences to provide an exceptional level of management in your Clinical Growth Operations role. I am eager to use my acquired skills as well as to continue to grow and advance professionally. For the past four years I have worked in a remote position with Steward Health Care Network on the Post Discharge Outreach team. In this role, I specialize in coordinating healthcare engagement services telephonically for members that have the Steward Health Care medical plan for MassHealth insurance. My background includes directing a locked residential mental health unit, working as an independent outpatient psychotherapist, and as a social work and behavioral health coach hybrid population health management in a primary care setting. These roles have not only provided me with an expertise in working with individuals with mental health needs, but also managing staff and a budget, designing and implementing behavioral health programs, staff hiring and scheduling, maintaining and completing all client records with proper documentation, working with an ACO population, exceptional time management skills, and managing multidisciplinary teams. I have led weekly staff meetings and department head meetings. I have successfully led my team through delivering educational training presentations on mental illness and various morale boosting team-oriented activities designed to promote teamwork and unity. I have knowledge of managing child, adolescent, adult, and a geriatric population with mental health services and familiarity with various mental health needs including patients experiencing symptoms of depression disorders, anxiety disorders, neurocognitive disorders, and other severe and persistent mental illnesses; as well as assisted members with health engagement services including housing, food, medical, transportation and behavioral health resources. I have strong cultural competency awareness, a strong ability to address operational inefficiencies, and excellent problem-solving skills. I am confident that my skillset will transition smoothly into your Clinical Growth Operations position, and I eagerly welcome the opportunity to join your team.
Title: Associate Director, Clinical Growth Operations
In closing, I am thrilled at the opportunity to work with Flourish Health. I appreciate your consideration and look forward to working with you.