Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sally Ross

Concord,CA

Summary

Offering strong foundation in compassionate care and readiness to learn and grow in this field. Brings understanding of importance of individualized support and ability to quickly acquire new skills essential for role. Ready to use and develop communication and problem-solving abilities in a Clinical Medical Assistant and Phlebotomy role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Direct Support Professional

Full Circle of Choices
10.2024 - Current
  • Worked cooperatively with client families, co-workers and supervisors to support client.
  • Assisted with client transportation, bathing and meal preparation.
  • Transported clients to appointments, activities and community outings.
  • Followed approved behavior plans and intervention strategies to support client progress towards goals.
  • Prepared meals according to specific dietary needs and preferences of clients.
  • Completed detailed documentation regarding daily progress notes, incident reports, medical administration records MAR, and other relevant forms as required by regulatory agencies.
  • Administered medications as prescribed by healthcare professionals, ensuring proper dosage and timing.

Home Care Aide

ApexCare
09.2024 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Client Services Specialist

Park Centre Animal Hospital
05.2024 - 08.2024
  • Printed patient forms and reviewed charts to prepare for upcoming appointments.
  • Gathered information from patients, processed registration paperwork and collected payments.
  • Scheduled appointments, lab tests, and procedures for patients.
  • Reconciled co-payment charges and maintained accurate records.
  • Confirmed upcoming appointments with patients via phone or email reminders.
  • Answered telephone calls promptly, directing them to appropriate staff members.
  • Prepared examination rooms for patient appointments.

Education

Health Science

San Joaquin Delta College
Stockton, CA

Criminal Justice

Diablo Valley College
Pleasant Hill, CA
05-2026

Certificate - CCMA

Stepful
Online
03-2025

Certificate - Phlebotomy Technician

Phlebotomy Training Specialists
Manteca
02-2024

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Direct patient care
  • Specimen handling
  • Blood collection techniques
  • Specimen labeling procedures
  • Data entry
  • Medical terminology

Certification

  • HCA - Home Care Aide
  • PT - Phlebotomy Technician
  • CCMA - Certified Clinical Medical Assistant

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Direct Support Professional

Full Circle of Choices
10.2024 - Current

Home Care Aide

ApexCare
09.2024 - Current

Client Services Specialist

Park Centre Animal Hospital
05.2024 - 08.2024

Health Science

San Joaquin Delta College

Criminal Justice

Diablo Valley College

Certificate - CCMA

Stepful

Certificate - Phlebotomy Technician

Phlebotomy Training Specialists
Sally Ross