Sally Semana
Long Beach,CA
Summary
Hardworking Medical assistant/Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
9
9
years of professional experience
Work History
Medical Assistant Receptionist
Providence Saint Joseph Medical Center
10.2019 - 07.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Personal Care Physicians
12.2016 - 01.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
Dr. John Hoefs
12.2014 - 10.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certificate - Medical Assisting, Medical Receptionist
Southern California Regional Occupational Center
Torrance, CA06.1987
Skills
- Insurance Verification
- Experience Administering Injections
- EMR Systems
- Laboratory Experience
- Epic
- Office Administration
- Triage
- Medical Terminology
- HIPAA
- Medical Scheduling
Certified Medical Assistant (AAMA)Present
Timeline
Medical Assistant Receptionist
Providence Saint Joseph Medical Center
10.2019 - 07.2023
Medical Assistant
Personal Care Physicians
12.2016 - 01.2018
Medical Assistant
Dr. John Hoefs
12.2014 - 10.2015
Certificate - Medical Assisting, Medical Receptionist
Southern California Regional Occupational Center
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