Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sally Semana

Long Beach,US

Summary

Responsible Medical Assistant/ Receptionist with a strong work ethic and excellent interpersonal skills. Reliable and dedicated to providing specialized patient care while remaining compassionate and professional in stressful situations. Excellent organization and communication skills have been demonstrated in the past in order to facilitate patient flow. Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a high-volume clinic. Schedule appointments efficiently and keep track of patient insurance information.

Experienced healthcare professional prepared to excel in patient care coordination. Skilled in managing patient interactions, addressing concerns, and facilitating seamless communication between healthcare teams. Strong focus on collaboration and adaptability, ensuring reliability and responsiveness to changing needs. Proficient in medical software, patient scheduling, and empathetic support.

Overview

24
24
years of professional experience

Work History

Patient Care Representative/ Medical Assistant

Providence St John's Health Ctr
10.2019 - 07.2025
  • Utilizing EPIC for patient intake.
  • Preliminary physical tests, such as taking blood pressure, weight, and temperature, were performed, and the results were accurately recorded in the patient history summary.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Scheduled surgeries with the surgical center, confirmed appointments with patients, and completed admission and consent forms.
  • Gathered paperwork, copied insurance cards, coordinate patient data for billing and insurance processing.
  • Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
  • Kept track of medical supply levels to ensure there was enough on hand, placing replenishment orders before they ran out.
  • Exam rooms and medical equipment were sanitized, restocked, and organized by me.
  • Relayed physician orders to patients, offering advice on how to carry them out and answering follow-up questions.
  • Relayed messages from patients to physicians about concerns, condition updates, and refill requests to facilitate effective treatment.
  • Educated patients on medications, procedures, and treatment plans.
  • Escorted patients to exam rooms, answered general questions, and explained the process to patients in order to prepare them for the physician.
  • Maintained confidentiality of patient data and condition to safeguard health information.

Medical Assistant, Internal Medicine

Personal Care Physicians
01.2017 - 01.2019
  • Patients were checked in, insurance information was collected and verified, new patient forms were compiled, appointments were scheduled, and patient files were updated.
  • Escorted patients to exam rooms, answered general questions, and explained the process to patients in order to prepare them for the physician.
  • Used rapid tests like and to assist clinical staff with assessing conditions.
  • Contributed to efficient office operations by triaging patients according to the severity of their medical complaints.
  • Answered questions and delivered test results as a liaison between the physician and the patient.
  • Was in charge of preparing patients for exams, taking vital signs, and updating medical records.
  • Scheduled surgeries by coordinating with the surgical center and double-checking times with patients, as well as preparing charts, pre-admission forms, and consent forms.
  • Answered phones, scheduled appointments, greeted patients, and ordered supplies as part of my front desk duties.
  • Made contact with pharmacies to submit and refill prescriptions for patients.
  • Sterilized medical equipment after each procedure.
  • Kept track of and managed exam room inventory, as well as vaccine and expiration logs.
  • Scanned and indexed patient charts in batches.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Prepared cytology specimens, stained them, cover slipped them, and cataloged them.

Medical Receptionist

Dr. John C. Hoefs, MD
08.2015 - 06.2017
  • Handled patient and care-related concerns, liaising between the physician, the patient, and the insurance company.
  • Used desktop calendar software to schedule appointments for doctor visits and procedures.
  • Documented patient medical information, case histories, and insurance information to ensure smooth appointments and payment processing.
  • Entered patient information into the system, including insurance, demographics, and medical history, to ensure that all records were current.

Medical Assistant

Torrance Physician Network
03.2001 - 02.2006
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient spirometry.
  • Called and faxed pharmacies to submit prescriptions and refills.

Education

Medical Assisting – Certified Medical Assistant -

Southern California Regional Occupational Center
Torrance, CA

Skills

  • Patient scheduling
  • Completing insurance forms
  • First Aid/CPR
  • Problem resolution
  • Customer service
  • EMR / EHR
  • Electronic health records
  • Scheduling
  • Organizational skills
  • Billing processes
  • Multitasking
  • Patient education
  • Medical terminology knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Care Representative/ Medical Assistant

Providence St John's Health Ctr
10.2019 - 07.2025

Medical Assistant, Internal Medicine

Personal Care Physicians
01.2017 - 01.2019

Medical Receptionist

Dr. John C. Hoefs, MD
08.2015 - 06.2017

Medical Assistant

Torrance Physician Network
03.2001 - 02.2006

Medical Assisting – Certified Medical Assistant -

Southern California Regional Occupational Center
Sally Semana