Sally Shepard

Prepaired meat and sideds, as well as loaded and unloaded smoker, side food preparation as well as catering. Cleaning, loaded and unloaded truck, served customers, opened store, closed store

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
• Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
• Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
• Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
• Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
• Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
• Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
• Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
• Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
• Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
• Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.

Greated customers, sat customers, busted tables, made sure everything was made correctly and the customer was happy and wanting to come back while leaving with a smile on there faces