Sally Tenorio
Bronx,NY
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Motivated team builder and supervisor focused on driving team collaboration. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Health Information Manager/EMR Technician
Settlement Health & Medical Services
New York, NY
03.2017 - Current
- Responsible for the overall management of EHR document reception, assembly and analysis release of information and scanning
- Upholds all state and federal regulations regarding confidentiality, privacy and release of information
- Works with clinical teams and health center leadership to ensure appropriate handling of PHI
- Assist the HIM Department and various units during times of staff shortage or high volumes
- Assist the Director of Nursing in preloading historical immunization information obtained from the Citywide Immunization Registry in EMR
- Support Level 1 Help Desk operation such as maintain EMR database set up, user accounts and security levels
- Escalate issues to network level as appropriate and serves as liaison to resolve issues.
Health Information Technician/ EMR Super User
Settlement Health & Medical Services
New York, NY
05.2009 - 03.2017
- Scanned and performed quality review to assure all documents are identified properly
- Assist in the development of protocols and procedures regarding Scanning and Indexing of patient information
- Train support staff on Scanning and Indexing processes
- Assist with day-to-day troubleshooting tasks and provide EMR support to end-users, as needed
- Assist in the preparation of records for Medical Release of Information
- Work closely with Mount Sinai and Metropolitan Hospital Correspondence Unit in retrieving specialty reports (Referral Reconciliation)
Office Coordinator
Cleveland Clinic/Weston Family Health Center
Weston, FL
09.2007 - 01.2009
- Served as liaison between patients, administrative staffs, and physicians to facilitate proper lines of communication and expedient problem resolutions
- Coordinated multiple functions that focus on computerized patients scheduling, reimbursements, collections, patient records, data management, and payment plans with a demonstrated knowledge of insurance carrier and medical terminology
- Answered telephone, triaging patient calls and medical issues.
Education
Associate & Bachelor Degree in Business Management -
Monroe College
01.2004
Skills
- Clinical Documentation
- HIPAA Knowledge
- Health Information Systems
- Team Management
- Quality Improvement
- Office Administration
- Training and Mentoring
- Interpersonal and Written Communication
- Database Management
Timeline
Health Information Manager/EMR Technician
Settlement Health & Medical Services
03.2017 - Current
Health Information Technician/ EMR Super User
Settlement Health & Medical Services
05.2009 - 03.2017
Office Coordinator
Cleveland Clinic/Weston Family Health Center
09.2007 - 01.2009
Associate & Bachelor Degree in Business Management -
Monroe College
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