Summary
Overview
Work History
Skills
Timeline
Generic

Sally Thatcher

Kansas City,KS

Summary

Results-focused logistics professional with extensive experience in optimizing supply chain operations and driving efficiency. Known for strong team collaboration and adaptability to changing needs. Proficient in inventory management, strategic planning, and process improvement. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Senior Logistics Manager

Ryder Integrated Logistics
06.2023 - Current
  • Operates and maintains a 72,000 sq foot Crossdock (Warehouse and Transportation) operation
  • Comply with all safety standards and requirements to assure a safe and hazard-free warehouse environment with focus on safe driving and injury prevention.
  • Utilize lean concepts and good 5S/Housekeeping to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe and clean workplace.
  • Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of inventory to provide guidance and leadership to branch personnel concerning inventory management practice
  • Manage branch labor such that customer requirements can be met with minimal overtime to meet budgeted labor costs.
  • Monitor branch expenditures on purchases of materials, products, equipment and utilities to ensure cost controls are in place and remain within budget amounts. Key metrics include CPH, Profitability vs. Forecasted
  • Scope of position is responsible for revenue greater than 9.2 million dollars
  • Performed sourcing, interviewing, negotiations and hiring.
  • Maintain compliance all with Federal, State, and Local laws, statutes and regulations, as well as all company policies and procedures and SOP's.
  • Analyzed labor requirements for peak seasons, adjusting staffing levels accordingly to meet increased demand without sacrificing service quality.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules..
  • Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
  • Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.

Transportation Manager

Ryder Integrated Logistics
08.2022 - 06.2023
  • Managed a team of 30+ drivers, providing support and guidance to improve performance and productivity.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Enhanced team productivity by introducing comprehensive cross training programs.
  • Streamlined route planning for reduced fuel consumption, implementing advanced software tools.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted regular analysis of transportation data to identify trends and areas for improvement.
  • Optimized shipment schedules for impact, employing strategic planning and forecasting.
  • Managed budgeting for transportation department, achieving significant cost reductions without compromising service quality.
  • Managed routing, driver supervision and DOT compliance.
  • Reduced workplace accidents through diligent monitoring of work practices and enforcing compliance with safety regulations.
  • Maximized equipment lifespan through diligent oversight of regular servicing schedules, extending the useful life of assets while minimizing costs associated with premature replacements.

Senior Operations Manager

Group One
05.2021 - 07.2022
  • Oversaw workforce management planning, volume predictions and capacity planning.
  • Managed 14 dispatch coordinators, 100+ contracted drivers, Safety Manager, AP/AR associates
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
  • Managed routing, driver supervision and DOT compliance.
  • Maintained accurate records, including logbooks, manifests, and bills of lading, ensuring full compliance with DOT regulations.
  • Managed 48 customer relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
  • Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
  • Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
  • Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.

Transportation Manager

Midwest Transport Inc.
03.2017 - 05.2021
  • Developed efficient routes and schedules, consistently exceeding customer expectations
  • Provided front-line support, resolving issues swiftly to enhance team collaboration.
  • Supervised and dispatched over 120 contract drivers, improving operational efficiency.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Managed 24/7 operations, ensuring seamless service during holidays
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Skills

  • Logistics analysis
  • Warehouse management
  • Distribution network optimization
  • Demand forecasting
  • Transportation management
  • Cost reduction
  • Warehouse safety
  • Cross-functional team leadership
  • Shipping and receiving
  • Financial and operational reporting
  • Financial management
  • Warehouse operations

Timeline

Senior Logistics Manager

Ryder Integrated Logistics
06.2023 - Current

Transportation Manager

Ryder Integrated Logistics
08.2022 - 06.2023

Senior Operations Manager

Group One
05.2021 - 07.2022

Transportation Manager

Midwest Transport Inc.
03.2017 - 05.2021

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Sally Thatcher