Sally Tosh
Spencer,WV
Summary
Hardworking Trainee known for learning quickly, taking detailed notes and asking questions for superior understanding. Committed to punctuality, accuracy and streamlining processes for increased productivity. Outstanding work ethic.
Overview
5
5
years of professional experience
Work History
Volunteer Trainee
Consumer Credit Counseling Service of the MOV
Parkersburg, WV
10.2022 - 11.2024
- Provided support to existing staff on various tasks and duties.
- Updated existing materials used in the training program when necessary.
- Data entry, scanning, and putting client information into their computer file for all insurance companies, Medicare, DHHR, and Social Security.
- Mailings
- Worked alongside senior team members to learn related job tasks and roles.
- Answering phones, making appointments, filing, customer service.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Volunteer Trainee
Roane County Extension Office
Spencer, WV
03.2021 - 10.2022
- Started with bulk mailings, data entry, reports, and filing.
- Answered phone when needed.
- As I got more acquainted with the 4H club and FFA, I started doing presentations and participating in the 4H Summer Camp Program, Black Walnut Festival, and Reading Program at the Library for all Elementary and Middle schools in the surrounding areas every year.
- Researched information, posted gardening tips, and pictures on the Gardening Facebook page my supervisor created.
Volunteer Trainee
Salvation Army
Parkersburg, WV
11.2019 - 05.2020
- Provided support to existing staff on various tasks and duties.
- Answered phones, signed up clients for programs and services, and referred clients to other community programs available.
- Worked in the food pantry and the kitchen preparing and serving meals for the homeless and the Meals on Wheels program
Skills
- Clerical Support
- Report Preparation
- Team member support
- Administrative Support
- Customer Relationship Management
- Research abilities
- Team Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Volunteer Trainee
Consumer Credit Counseling Service of the MOV
10.2022 - 11.2024
Volunteer Trainee
Roane County Extension Office
03.2021 - 10.2022
Volunteer Trainee
Salvation Army
11.2019 - 05.2020