Family Services Professional with over 13 years' strong experience in performing enrollments to comply with the funding sources and licensing requirements, such as screening prospective families, eligibility requirements, implement all agency program practices and preparing reports to management within the child care industry.
Overview
18
18
years of professional experience
Work History
Family Services Specialist
Options For Learning
Covina, CA
12.2013 - Current
Conducted intake interviews and completed assessments to understand families needs and discover issues that affect enrollment
Maintained confidential records and documentation SCA database.
Maintain family files for compliance with Title 22 and implemented family support services
Review program record for attendance/food program
Evaluate and assess teams enrollments
Participated with REFS for updates with licensing
Member of Safety Committee
Member of Green Committee
Knowledge of Head Start Policies
Family Development Advocate
Pacific Asian Consortium In Employment Pace
Los Angeles, CA
04.2008 - 12.2013
Collaborated with families to assist in growth, development and education to increase potential.
Visited homes of families and maintained appropriate contact as directed by agency procedures.
Identified available community resources and programs for families of disabled children.
Managed heavy caseloads effectively through well-developed time management, organizational and task prioritization skills.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Completed home welfare checks to align with state and program guidelines.
Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Pre-School Teacher
Bright Horizons Child Development Center
Monterey Park, CA
05.1996 - 05.2000
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Monitored students' academic, social and emotional progress and recorded in individual files.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted sensory development by providing access to different textures.
Education
Bachelor of Science - Business Management
University of Phoenix
Pasadena, CA
06.2008
Skills
Knowledge of Title 22
AP Reports
Monthly Reports 801A
Monthly Reports 801B
Shared Families Report
Eligibility Determinations
Refs/Sub Refs Committee
Case File Updates
Program Eligibility
Communications Strategies
Team Meetings
Languages
Vietnamese
Timeline
Family Services Specialist
Options For Learning
12.2013 - Current
Family Development Advocate
Pacific Asian Consortium In Employment Pace
04.2008 - 12.2013
Pre-School Teacher
Bright Horizons Child Development Center
05.1996 - 05.2000
Bachelor of Science - Business Management
University of Phoenix
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