Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sally Wright

Salem,OR

Summary

Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking professional with exceptional talents in fulfillment, communication and [Skill]. Energetic [Job Title] with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Precise [Job Title] with extensive knowledge of visual inspection procedures and dedication to high-quality finished work. Proven history of maintaining accuracy and efficiency for long shifts of hard work. Understanding of [Type] packaging and [Product] transport. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Outbound Packer/slammer/taper

Amazon
04.2020 - 03.2024
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.

Warehouse Order Picker

Amazon
04.2020 - 03.2024
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
  • Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.

Customer Service Representative

UPS Customer Center
05.2019 - 06.2019
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Cashier

Winco
06.2018 - 12.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Domestics Lead/Freight Crew

Fred Meyer
08.2017 - 05.2018
  • Enhanced shipping efficiency by streamlining loading and unloading processes.
  • Reduced delivery times for customer satisfaction through proper organization of freight items.
  • Maintained a clean and safe work environment, adhering to safety regulations and protocols.
  • Supported team members in achieving daily goals, resulting in increased productivity and efficiency.
  • Prevented loss or theft by maintaining strict security measures at all times while handling valuable merchandise.

Cashier/Customer Service Associate

Plaid Pantry
05.2016 - 12.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Childcare Provider

Tasha's Child Care
06.2015 - 04.2016
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.

Cashier

Walmart
06.2014 - 06.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Caashier/Customer Service Manager

Fred Meyer
12.2007 - 07.2013
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
  • Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.

Customer Service Manager/Cashier

Haggen Food & Pharmacy
09.1999 - 11.2007
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
  • Analyzed customer feedback data to identify trends and areas for improvement, driving continuous enhancement of services provided.

Education

Administrative Medical Assistant - Administrative Assistance And Secretarial Science

Western Business College
Portland, Ore
07.2000

GED -

James Madison High School
Portland, OR
1983

Skills

  • Warehouse Safety
  • Deadline Adherence
  • Order Accuracy
  • Box assembly
  • Load Planning
  • Workplace Cleanliness
  • Labeling Accuracy
  • Proper lifting techniques
  • Efficient Packing
  • RFID Package Insertion
  • Equipment Inspection
  • Maintaining records

Timeline

Outbound Packer/slammer/taper

Amazon
04.2020 - 03.2024

Warehouse Order Picker

Amazon
04.2020 - 03.2024

Customer Service Representative

UPS Customer Center
05.2019 - 06.2019

Cashier

Winco
06.2018 - 12.2018

Domestics Lead/Freight Crew

Fred Meyer
08.2017 - 05.2018

Cashier/Customer Service Associate

Plaid Pantry
05.2016 - 12.2016

Childcare Provider

Tasha's Child Care
06.2015 - 04.2016

Cashier

Walmart
06.2014 - 06.2015

Caashier/Customer Service Manager

Fred Meyer
12.2007 - 07.2013

Customer Service Manager/Cashier

Haggen Food & Pharmacy
09.1999 - 11.2007

Administrative Medical Assistant - Administrative Assistance And Secretarial Science

Western Business College

GED -

James Madison High School
Sally Wright