Summary
Overview
Work History
Education
Skills
Athletics
Timeline
Generic

Sally Albers

Breese,IL

Summary

Dedicated and Attentive Swim Instructor with proven abilities in individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment, teaching techniques, safety protocols and capable of providing enjoyable learning environment. Certified in First Aid, CPR and water rescue. Experienced in teaching swimmers at all levels. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age. Hardworking and passionate job seeker with strong organizational skills eager to secure a teachers' aide position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Private Swim Instructor

Self-employeed
05.2019 - Current
  • Summers Only
  • 6-12 weeks
  • Over 50 Clients and rising
  • Taught students pool and water safety guidelines.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Used teaching aids such as kick boards, diving rings, and floating toys to teach students.
  • Adapted teaching techniques to different learning styles.
  • Implemented proper safety protocols and emergency response plans.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Demonstrated proper form and technique to prevent injury.
  • Provided emergency first aid and CPR as needed.

Salesfloor Representative

Buckle
09.2022 - 03.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Processed payments and provided receipts to establish proof of transaction.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Utilized customer feedback to improve services and apply best practices.
  • Recommended accessories and complementary purchases to boost revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Increased sales up to 10% every week
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Waitress

Swamp Tales
09.2021 - 02.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supported needs of 5-7 person wait staff who attended to specific needs of countless customers daily for cajun restaurant with social relevancy and intentionality

Woodworker

Cabinetree
08.2019 - 08.2020
  • Measured and cut materials in adherence to schematic drawings.
  • Completed general finish work and sanding.
  • Chose appropriate lumber and supplies for multiple projects based on wood species, project type, client needs and budgets.
  • Demonstrated in-depth knowledge of sanders, saws and routers.
  • Reviewed job specifications to determine necessary tools and materials.
  • Proactively managed projects to obtain 100% customer satisfaction for custom work.
  • Set up and safely operated woodworking equipment, routers, table saws and belt sanders.
  • Constructed standard and custom items from wood.
  • Built products tailored to meet needs and specifications of clients.
  • Inspected and maintained equipment to repair and keep in peak condition.
  • Operated wide range of woodworking machines such as wood saw and paint sprayer.
  • Attached hardware such as handles, knobs and hinges to connect and complete pieces.
  • Performed lumber milling and shaping, solid woodwork and door construction.
  • Trimmed sections of new construction to meet existing structure or joints to fit together tightly.
  • Utilized diverse hand tools to fabricate and assemble store fixtures and cabinets.
  • Interpreted directions, drawings or visuals to construct finished products such as cabinets and furniture.
  • Completed hardware installations and reassembled finished products.

Education

No Degree - Construction Management

Kaskaskia College
Centralia, IL

High School Diploma -

Mater Dei High School
Breese, IL
05.2021

Skills

  • Positive Learning Environment
  • Diverse Student Populations
  • Creative Thinking
  • Explaining Instructions
  • CPR Instruction
  • Lifeguard and Water Safety Training
  • Emergency Situations
  • Emergency Procedures
  • Child Supervision
  • Verbal and Written Communication
  • Accident and Injury Prevention
  • Pool Safety
  • Safety Training
  • Stroke Techniques
  • Adaptability and Dependability
  • Customer Satisfaction

Athletics

Ever since I can remember I've been an athlete, whether it's tossing around the football with my older brother and dad or leading my high school volleyball team to state. Yes, it was and still is a hobby; however, athletic accomplishments can lead to other success. I'm very good with team building, strategizing, and working towards set goals. I owe some of that to my many athletic accomplishments and coaches that kept pushing me to give it my all.

Timeline

Salesfloor Representative

Buckle
09.2022 - 03.2023

Waitress

Swamp Tales
09.2021 - 02.2022

Woodworker

Cabinetree
08.2019 - 08.2020

Private Swim Instructor

Self-employeed
05.2019 - Current

No Degree - Construction Management

Kaskaskia College

High School Diploma -

Mater Dei High School

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Sally Albers