Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
10.2024 - 01.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Housekeeping Aide
Clean Living Homes
04.2022 - 09.2024
Provided quality and timely deep cleaning services on a scheduled basis
Maintain general cleanliness throughout homes of various sizes by conducting several tidy and sanitary checks
Ensured residences were throughly sanatized and deep cleaned in accordance with the highest health safety standards
Cashier
McDonald’s
09.2021 - 03.2022
Operated drive through sales including taking orders, handling payment, and food delivery in a prompt but timely manner
Interact with customers, manage product transactions, resolve customer conflicts and answer questions
Master POS system to handle payments raging 2,000 to 5,000 per shift
Cashier
McDonald's
09.2020 - 09.2021
Served up to 100 customers per hour while maintaining consistency and quality standards
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit
Optimized workflow by maintaining a clean and organized work space
Education
High School Diploma -
ACCESS Southwest Anaheim
Anaheim, CA
06-2014
Skills
Customer service focused
Time management skills
Bilingual
Flexibility
Self Motivation
Adaptability
Teamwork
Organization
Teamwork and collaboration
Listening skills
Excellent people skills
Reliable and punctual
Goal oriented
Relationship building
Product sales
Upselling
Retail store operations
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Victoria's Secret & PINK
10.2024 - 01.2025
Housekeeping Aide
Clean Living Homes
04.2022 - 09.2024
Cashier
McDonald’s
09.2021 - 03.2022
Cashier
McDonald's
09.2020 - 09.2021
High School Diploma -
ACCESS Southwest Anaheim
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