ACADEMIC PROFILE SUMMARY
Overview
Work History
Education
Skills
LANGUAGE SKILLS
RESEARCH INTERESTS
SCHOLARLY PROFILE
COMMUNITY SERVICE EXPERIENCE
Timeline

Salma Akter

UpSkill Consultancy
Erie,USA
4
Languages
1
year of professional experience

Interdisciplinary academic professional with graduate education in Public Administration and Art & Creative Studies. Strong foundation in public sector management, organizational behavior, community development, and administrative research. Experienced in business analysis, project coordination, documentation management, stakeholder communication, and operational improvement. Skilled in collecting, organizing, analyzing, and presenting information to support evidence-based decision-making. Experienced in multicultural academic and professional environments with strong communication and collaboration abilities. Interested in pursuing doctoral research focused on public administration, governance, organizational leadership, and social impact.

Work History

Business Analyst

1 Year 1 Month
UpSkill Consultancy (Remote) | 07.2025 - Current

Business Analyst

1 Year 1 Month
UpSkill Consultancy | 07.2025 - Current
  • Analyze business processes, workflows, and operational activities to identify improvement opportunities.
  • Collect, organize, and evaluate project information for strategic decision-making.
  • Conduct information analysis to support organizational planning and project execution.
  • Prepare detailed business reports, summaries, presentations, and operational documentation.
  • Maintain accurate records, databases, and digital documentation systems.
  • Review project requirements and assist teams in achieving organizational objectives.
  • Support research-based analysis of operational challenges and performance improvement.
  • Identify workflow inefficiencies and recommend practical solutions.
  • Assist in developing structured processes for improved productivity and effectiveness.
  • Coordinate multiple projects and monitor progress toward established goals.
  • Support project planning, scheduling, implementation, and evaluation activities.
  • Track deadlines, assignments, and project deliverables.
  • Communicate project updates with internal teams, clients, and stakeholders.
  • Prepare meeting notes, progress reports, and follow-up documentation.
  • Ensure effective collaboration among team members.
  • Support administrative activities related to project operations.
  • Manage multiple responsibilities while maintaining accuracy and quality.
  • Maintain professional communication with diverse stakeholders.
  • Facilitate information exchange between project participants.
  • Provide administrative support while maintaining confidentiality.
  • Demonstrate strong organizational skills in managing professional tasks.
  • Adapt quickly to changing priorities in a remote work environment.
  • Work independently while contributing effectively within collaborative teams.
  • Remote
  • Research & Analytical Responsibilities
  • Project Coordination Responsibilities
  • Communication & Organizational Responsibilities

Education

Master of Public Administration - Public Administration

Gannon University | Erie, Pennsylvania, USA | 05-2024
  • Academic Training and Research Areas
  • Studied principles of public administration, organizational management, and leadership.
  • Developed understanding of public sector organizations and administrative systems.
  • Applied analytical approaches to evaluate organizational challenges and solutions.
  • Completed academic assignments involving research, policy analysis, and professional reports.
  • Developed skills in public communication, ethical decision-making, and administrative management.
  • Strengthened research writing and critical analysis abilities through graduate-level coursework.

Master of Science - Art and Creative Studies

National College of Home Economics | Dhaka, Bangladesh | 11-2021
  • Academic Training and Research Areas
  • Conducted academic studies involving creativity, cultural perspectives, and human-centered analysis.
  • Developed skills in qualitative observation, interpretation, and research documentation.
  • Studied connections between creativity, society, and human experiences.
  • Strengthened analytical thinking and academic presentation skills.
  • Developed interdisciplinary perspectives through research-oriented coursework.

Bachelor of Science - Art And Creative Studies

National College of Home Economics, University of Dhaka | Mohammadpur, Dhaka 1207 | 05-2018

Skills

Research Methodology Skills
Academic research and information gathering
Literature review and research support
Qualitative research understanding
Data collection and organization
Research documentation
Analytical evaluation
Academic writing
Report preparation
Research presentation development
Critical interpretation of information
Computer & Research Tools
Microsoft Word
Academic document preparation
Report writing
Professional documentation
Microsoft Excel
Data organization
Spreadsheet management
Basic data analysis
Microsoft PowerPoint
Academic presentations
Professional presentations
Visual communication
Microsoft Office 365
Google Workspace
Online academic research tools
Digital file management systems
Email communication platforms
Communication Skills
Professional written and verbal communication
Academic and organizational communication
Stakeholder relationship management
Cross-cultural communication
Public interaction skills
Analytical Skills
Critical thinking
Problem-solving ability
Information analysis
Decision-making skills
Research-oriented thinking
Leadership & Management Skills
Project coordination
Team collaboration
Organizational planning
Task prioritization
Time management
Leadership potential
Personal Strengths
Detail-oriented approach
Strong work ethic
Adaptability
Reliability
Self-motivation
Ability to work independently
Commitment to continuous learning

LANGUAGE SKILLS

English: Professional Proficiency
Bengali: Native Language
Hindi: Conversational Proficiency
Urdu: Conversational Proficiency

RESEARCH INTERESTS

  • Public Administration and Governance
  • Public Policy Development and Implementation
  • Organizational Leadership and Management
  • Nonprofit Administration and Community Service
  • Social Impact and Community Development
  • Organizational Communication
  • Administrative Innovation
  • Evidence-Based Decision Making
  • Digital Transformation in Public Organizations
  • Interdisciplinary Social Research

SCHOLARLY PROFILE

  • Google Scholar
  • Profile: https://scholar.google.com/citations?user=z02bxLEAAAAJ&hl=en
  • Academic Engagement
  • Maintains academic research profile through Google Scholar.
  • Interested in interdisciplinary research and scholarly collaboration.
  • Developing research interests in public administration, organizational studies, and community development.
  • Engaged in continuous academic learning and professional development.

COMMUNITY SERVICE EXPERIENCE

  • Global Thrift & NCCS Recycling, Volunteer, Erie, Pennsylvania, USA, Supported nonprofit community service operations., Assisted with sorting, organizing, and managing donated materials., Maintained organized inventory and operational records., Helped improve daily workflow efficiency., Assisted community members and visitors with professional communication., Worked collaboratively with staff and volunteers., Developed understanding of nonprofit service management., Contributed to creating a welcoming community environment.
  • Erie Free Store, Volunteer, Erie, Pennsylvania, USA, Participated in community outreach and social service activities., Assisted visitors by providing respectful and professional support., Supported organization and distribution of donated resources., Helped maintain effective store operations., Participated in volunteer coordination activities., Developed experience in community engagement and nonprofit services., Strengthened interpersonal communication skills through public interaction.

Timeline

Business Analyst

UpSkill Consultancy (Remote)
07.2025 - CurrentRead More

Business Analyst

UpSkill Consultancy
07.2025 - CurrentRead More

National College of Home Economics

Master of Science from Art and Creative Studies
Read More

Gannon University

Master of Public Administration from Public Administration
Read More

National College of Home Economics, University of Dhaka

Bachelor of Science from Art And Creative Studies
Read More

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Salma Akter