Salma Arreguin
Lakeland ,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Task Associate
Ulta Beauty
12.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Assistant Stylist
Sharkeys Cuts For Kids
12.2023 - Current
- Enhanced client satisfaction by providing personalized styling advice based on individual needs and preferences.
- Assisted lead stylist in curating fashion-forward looks for editorial shoots, resulting in increased brand recognition.
- Maintained clean and organized workspaces, contributing to efficient workflow during busy periods.
- Mentored junior stylists by sharing knowledge of industry trends and best practices in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Cashier
The Joinery
10.2023 - 04.2024
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Assistant Manager
Circle K
03.2021 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Receptionist
Great Clips Salon
03.2023 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected Type payments, processed transactions and updated relevant records.
Lead Sales Associate
Dollar General
08.2020 - 03.2021
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Greeted customers and provided product advice to increase sales.
- Participated in store meetings and product training sessions to understand and sell items.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Trained new employees on customer service, money handling and organizing strategies.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Financial Services Representative
GC Services
06.2019 - 08.2020
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Maintained updated records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Advised clients on favorable investment opportunities to meet established financial goals.
- Developed and delivered financial presentations to drive client engagement.
- Negotiated agreements with clients and suppliers to cultivate favorable terms.
- Built and established relationships with clientele to improve future business opportunities.
Education
Esthetician License - Esthetician
Ellie’s Beauty Academy
Lakeland, FL05.2024
Cosmetology - Cosmetology
Empire Beauty School
Lakeland, FL11.2023
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2019
Skills
- Staff supervision
- Customer Relationship Management
- Money Handling
- Schedule Oversight
- Product and Service Knowledge
- Sales and Marketing
- Staff Supervision
- Retail Space Planning
- Hiring and Training
- Merchandising
- Cash Handling
- Cash Register Operation
- Retail Sales
- Store Opening and Closing
- Self-Checkout Assistance
- Truck Unloading
- Stocking and Receiving
- Teamwork and Collaboration
- POS System Operations
- Returns and Exchanges
- Merchandising and Display
- Monitor Security
Languages
Spanish
Native or Bilingual
Timeline
Task Associate
Ulta Beauty
12.2023 - Current
Assistant Stylist
Sharkeys Cuts For Kids
12.2023 - Current
Cashier
The Joinery
10.2023 - 04.2024
Receptionist
Great Clips Salon
03.2023 - 05.2023
Assistant Manager
Circle K
03.2021 - 08.2023
Lead Sales Associate
Dollar General
08.2020 - 03.2021
Financial Services Representative
GC Services
06.2019 - 08.2020
Esthetician License - Esthetician
Ellie’s Beauty Academy
Cosmetology - Cosmetology
Empire Beauty School
High School Diploma -
Kathleen Senior High School
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