Medical Receptionist
Community Health Centers
02.2025 - Current
Salma Hernandez
Santa Maria,CA
Timeline
High School Diploma -
Pioneer Valley High School
08.2019 - 06.2023
Work Preference
Location Preference
On-SiteImportant To Me
Career advancementWork History
Medical Receptionist
Community Health Centers
02.2025 - Current
- Greeted patients, ensuring a welcoming environment and effective communication.
- Scheduled appointments using electronic health record systems for optimal workflow.
- Managed patient check-in and check-out processes, enhancing operational efficiency.
- Collected and verified patient information to maintain accurate records.
- Obtained payments from patients and scanned identification and insurance cards.
- Optimized appointment scheduling to maximize doctor availability.
- Supported patient care by scheduling appointments to accommodate urgent health needs.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Pioneer Valley High School
Santa Maria, CA 08.2019 - 06.2023
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Microsoft office
- HIPAA compliance
- Payment collection
- Reminder calls
- Patient relations
- Customer service
- Problem-solving
- Collaboration and teamwork
- Time management
- Data entry
Summary
Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow in medical office setting. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks. Ready to use and develop communication and organizational skills in Med Tech role.