Salma Hussain Cid
Suffolk County,NY
Summary
Organized and dependable healthcare professional with extensive experience in phlebotomy, patient care, and medical assisting. Certified Phlebotomy Technician (NHA) skilled in venipuncture, specimen collection, and patient coordination, consistently recognized for exceptional communication skills and a commitment to patient-centered care. Passionate about training and mentoring, leveraging a background in psychological research and data analysis to enhance client support. Proficient in applying counseling techniques and communication strategies, with a solid understanding of human behavior and mental health principles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
LabCorp
Suffolk County, NY
- Current
- Perform venipuncture and specimen collection while ensuring patient comfort.
- Check patients in and out, verify demographics, and process insurance information.
- Maintain HIPAA-compliant documentation and specimen labeling procedures.
- Support laboratory staff with accurate and timely sample processing.
Medical Assistant / Patient Care Coordinator
MiDoctor Urgent Care
Upper West Side, NY
04.2023 - 01.2025
- Assisted providers with patient assessments, vitals, and clinical procedures.
- Educated patients on aftercare instructions and preventive health practices.
- Coordinated patient scheduling, check-in/out, and insurance verification.
- Collected and processed specimens, including blood draws and rapid testing.
- Maintained electronic health records and assisted with billing and referrals.
Education
Associate of Science - Psychology
Queens Community College
New York, NY2026
High School Diploma - undefined
Benjamin N. Cardozo High School
Bayside, NY06.2016
Skills
- Venipuncture & Capillary Puncture
- Blood Sample Collection
- Specimen Labeling & Tracking
- Infection Control & OSHA/HIPAA
- Bilingual Communication
- Patient Care & Education
- Demographics & Insurance Processing
- Medical Records & EHR
- Organization & Time Management
- Team Collaboration
- Patient care
- Data collection
- Behavior reduction
- Reinforcement techniques
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Behavior observation
- Active listening
- Advanced computer skills
Certification
- Certified Phlebotomy Technician (CPT) – National Healthcareer Association (NHA)
- NCET – ECG Technician
- CET – EKG Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hindi
Limited Working
Timeline
Medical Assistant / Patient Care Coordinator
MiDoctor Urgent Care
04.2023 - 01.2025
Phlebotomist
LabCorp
- Current
High School Diploma - undefined
Benjamin N. Cardozo High School
Associate of Science - Psychology
Queens Community College