Salma Lara

• Evaluated employee performances annually, identifying areas for improvement or promotion opportunities.
• Streamlined inventory management for optimal product availability and reduced waste.
• Addressed customer complaints professionally, providing swift resolutions that fostered customer loyalty.
• Coordinated with vendors to ensure timely delivery of high-quality meats, maintaining freshness standards.
• Collaborated with store management to create enticing meat displays, driving sales and customer satisfaction.
• Maintained cleanliness standards within the meat department, adhering to health codes and sanitation guidelines.
• Established a positive work environment by fostering open communication among team members and promoting teamwork.

- Onboarding new associates making sure they are knowledgeable of company policies.

- filling out I-9 and verifying documentation.

- making sure associates are getting trained properly.

• Contributed to the development of seasonal marketing campaigns by providing insights into consumer preferences and trending produce items, resulting in increased sales.
• Collaborated with store management to develop seasonal promotions, driving increased sales in the produce department.
• Fostered positive relationships between team members through open communication channels, resulting in improved collaboration efforts across the board.
• Led by example by consistently demonstrating high levels of professionalism and dedication to duty, inspiring team members to strive for excellence in their own roles.
• Improved produce quality by implementing rigorous inspection and inventory management processes.
• Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
• Conducted regular safety audits to ensure compliance with company policies and industry regulations, maintaining a safe work environment for all employees.
• Optimized workflow efficiency by regularly updating standard operating procedures in line with best practices from industry peers.
• Enhanced team performance by providing ongoing training and coaching on produce handling techniques.
• Maintained open lines of communication with vendors, negotiating favorable pricing terms while upholding quality standards.
• Spearheaded initiatives to improve overall store cleanliness, contributing to a more pleasant shopping environment for customers.
• Maximized customer satisfaction through efficient product rotation and restocking practices.
• Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
• Addressed customer inquiries and concerns promptly, delivering exceptional service that exceeded expectations.

• Mentored junior staff members, empowering them with the skills needed to excel in their roles as Member Services Representatives.
• Ensured all team members adhered to quality standards, regularly monitoring performance against established benchmarks.
• Enhanced customer satisfaction by effectively addressing and resolving member issues.
• Facilitated conflict resolution between various parties within the organization, fostering a collaborative work environment that prioritized the needs of each stakeholder.
• Led monthly staff meetings, promoting open communication and collaboration within the team.
• Coordinated with other departments to streamline information sharing, resulting in more efficient problem solving for members.
• Implemented performance metrics to monitor and evaluate team productivity and effectiveness.

• Worked varied hours to meet seasonal and business needs.
• Curated daily production plan to meet business needs and increase sales.
• Break down trucks for correct stock levels to produce product.
• Kept a clean and safety work environment to meet company expectations.
• Assisted members to achieve satisfactory purchases.
• Provide members with fresh guaranteed product.