Salma Lewis
Joplin,MO
Summary
Experienced with coordinating marketing and communication efforts to promote brand awareness. Utilizes strategic planning and content development to drive engagement and achieve marketing goals. Knowledge of digital marketing tools and techniques, ensuring impactful and cohesive campaigns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Manager
Emily Nicole Esthetics
07.2024 - Current
- Content Strategy: Develop and execute a comprehensive social media strategy tailored to promote skincare services, resulting in a 60% increase in followers per month within the first three months
- Content Creation: Design visually appealing posts, carousels, and reels highlighting skincare treatments, tips, and product recommendations, maintaining consistent brand voice and aesthetics
- Collaboration: Coordinate with the esthetician to align social media content with business goals, promotions, and seasonal campaigns
- Analytics and Reporting: Track and analyze social media performance metrics to refine strategies and demonstrate ROI
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Barista
Queen's Bee Creperie
05.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Volleyball Coach
417 Athletics
11.2022 - 04.2024
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Aquatics Manager
Joplin Parks and Recreation
05.2022 - 08.2023
- Streamlined lifeguard scheduling for optimal coverage during peak hours, ensuring a safe environment for patrons.
- Enhanced swimmer safety by implementing and enforcing strict pool rules and guidelines.
- Improved employee retention with comprehensive training programs that emphasized skill development and growth opportunities.
Education
BBA - Business Management
Drury University
05.2024
BBA - Marketing
Drury University
05.2024
High School Degree -
Carl Junction High School
01.2021
Skills
- Brand Management
- Communication
- Problem-solving
- Teamwork & Collaboration
- Email Marketing
- Microsoft Office
- Content Creation
- Excellent multitasking
Certification
- Google Ads Certification
- Precision Nutrition Level 1 Coach (In Progress)
- CPR, AED, and First Aid
Timeline
Social Media Manager
Emily Nicole Esthetics
07.2024 - Current
Barista
Queen's Bee Creperie
05.2024 - Current
Volleyball Coach
417 Athletics
11.2022 - 04.2024
Aquatics Manager
Joplin Parks and Recreation
05.2022 - 08.2023
- Google Ads Certification
- Precision Nutrition Level 1 Coach (In Progress)
- CPR, AED, and First Aid
BBA - Business Management
Drury University
BBA - Marketing
Drury University
High School Degree -
Carl Junction High School
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