Overview
Work History
Education
Skills
LANGUAGES
Work Preference
Summary
Timeline
Generic
Open To Work

Salma Marouf

Harrisburg,PA

Overview

10
10
years of professional experience

Work History

Substitute Teacher

Kelly Education services
07.2024 - Current
  • Provide instruction for K–12 classes in the absence of the primary teacher.
  • Collaborated with teaching staff to share resources and strategies, enhancing overall teaching quality.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Freelance Arabic Interpreter

Language Line Solution
01.2016 - Current
  • Facilitated real-time interpretation for diverse clients in various settings, ensuring clarity and understanding.
  • Collaborated with healthcare professionals to provide accurate medical translations during patient consultations.
  • Developed glossaries of industry-specific terminology to enhance translation efficiency and consistency.

ESL, Cultural Orientation Navigator

World Church Services /Refugees Resettlement Program
08.2024 - 02.2025
  • Coordinated and conducted cultural orientation for over 100 refugee families, educating them about U.S. laws, systems, and cultural norms.
  • Helped clients access education system, enrolled over 200 students in schools.
  • Facilitated workshops on employment readiness, and financial literacy for diverse populations.

Case Manager

Catholic Charities, Refugees Resettlement Program
11.2020 - 12.2023
  • Resettled and supported over 60 refugee families with housing, employment, Education and healthcare access.
  • Provided emotional support and referrals for mental health services.
  • Developed individualized service plans for clients to facilitate successful integration into new communities.
  • Coordinated with local agencies to secure essential resources and services for refugee families.
  • Advocated for client rights and resources, ensuring compliance with federal and state regulations.
  • Established partnerships with community organizations to enhance resource availability for clients transitioning from resettlement programs.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

Community Outreach Coordinator

Tri-County OIC
04.2021 - 03.2022
  • Developed and implemented community outreach programs to enhance engagement with diverse populations.
  • Analyzed community needs through surveys, informing strategic program development and resource allocation.
  • Advocated for underrepresented groups by promoting awareness of available resources and services within the community.

Education

Master of Education - Training and Development

Penn State University
05-2019

Skills

Cross-cultural communication

Teamwork and collaboration

Problem-solving

Documentation and reporting

Conflict resolution

Community outreach

Intervention plans

LANGUAGES

Arabic
Native or Bilingual
English
Native or Bilingual

Summary

Experienced with crises management and conflict resolution. Utilizes effective communication and active listening to support individuals through challenging times. Strong understanding of empathy and resilience in high-stress environments.

Timeline

ESL, Cultural Orientation Navigator

World Church Services /Refugees Resettlement Program
08.2024 - 02.2025

Substitute Teacher

Kelly Education services
07.2024 - Current

Community Outreach Coordinator

Tri-County OIC
04.2021 - 03.2022

Case Manager

Catholic Charities, Refugees Resettlement Program
11.2020 - 12.2023

Freelance Arabic Interpreter

Language Line Solution
01.2016 - Current

Master of Education - Training and Development

Penn State University

Similar Profiles

CREATE PROFILE