Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Salma Ramos

Greensboro,NC

Summary

Experienced with safety regulations and compliance standards to maintain secure workplace. Utilizes strong risk assessment and hazard identification skills to prevent accidents and ensure safety. Knowledge of safety training and emergency response planning, ensuring readiness and compliance.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Safety Representative

Procon
05.2022 - 03.2024
  • OSHA 30 CERTIFIED
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Facilitated open communication channels between employees and management regarding safety concerns, promoting a transparent work environment.
  • Collaborated with management to create a strong safety culture, fostering employee engagement and commitment to safe work practices.
  • Educated employees on emergency response and safe work practices.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted thorough incident investigations, pinpointing root causes and recommending corrective actions to prevent recurrence.
  • Enhanced workplace safety by conducting regular site inspections and identifying potential hazards.
  • Maintained accurate records of near-miss incidents, using data analysis to identify trends and implement targeted interventions for improvement.

Front Desk Receptionist/Personal Loan Specialist

One Main Finanical
04.2021 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
  • Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
  • Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
  • Conducted thorough reviews of financial data for precise analysis of clients'' financial health prior to granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Educated clients on various lending products available, ensuring they made informed decisions about borrowing options.

Assistant Secretary

Iglesia Bautista Puerta Abeirta
07.2018 - 04.2021
  • Managed the Church Office by phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted in budget management tasks, monitoring expenditures to stay within allocated financial resources.
  • Assisted processing donations, preparing deposits, and maintaining expense records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Coordinated meetings and facility use; Ensuring smooth operations of church activities and trips.

Education

North East Guilford Highschool
McLeansville, NC

Skills

  • Conducting workplace inspections
  • Conducting safety audits
  • Incident analysis/ documentation
  • Lockout/tagout compliance
  • Hazard identification and evaluation
  • Workplace safety compliance
  • Safety hazard analysis
  • Customer assistance/ support
  • Effective communication, Friendly, Positive attitude
  • Scheduling
  • Customer service
  • Time management
  • Organization skills
  • Data entry
  • Customer/Client relations
  • Bilingual (English, Spanish)
  • Microsoft, Excel
  • Procore

Certification

  • [OSHA 30]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Safety Representative

Procon
05.2022 - 03.2024

Front Desk Receptionist/Personal Loan Specialist

One Main Finanical
04.2021 - 05.2022

Assistant Secretary

Iglesia Bautista Puerta Abeirta
07.2018 - 04.2021

North East Guilford Highschool

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Salma Ramos