Salma Selyan
Stafford,VA
Summary
Energetic and enthusiastic university student with strong interpersonal skills and a passion for interacting with customers seeks a part-time job to further develop my communication, customer service, and organizational skills. My extensive experience in different fields can help me carry out my duties successfully in a similar environment with minimal training.
Overview
9
9
years of professional experience
Work History
Tutor
Freelance
09.2022 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Translator and Interpreter
Prava Law Firm
11.2020 - 01.2022
- Translated documents from Ukrainian to English/French.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Provided verbal summaries of non-English documents for immediate use.
- Replicated flow, style, and overall meaning of original texts.
Assistant Manager
Ibtissam School
04.2018 - 01.2020
- Supported teachers in learning and applying new skills through meaningful professional development.
- Served as liaison between parents and students.
- Met with parents of prospective students to discuss student needs and school offerings.
- Coordinated school facility use with maintenance personnel to achieve equitable access.
Receptionist
Immo 21
04.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Advisor
Webhelp Maroc
05.2014 - 02.2016
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
- Participated in interactive training programs to expand knowledge of company products and policies.
- Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
Education
Bachelor of Arts - Linguistics
University of IBN ZOHR
Agadir, Morocco06.2019
Associate of Science - Marketing
ENCG
Agadir, Morocco06.2015
High School Diploma -
Idrissi Technical High School
Agadir, Morocco06.2013
Skills
- Outstanding Communication Skills
- Client Resolution
- Managing Multiple Tasks
- Verbal and Written Communication
- Expense Reporting
- Greeting and Seating Clients
- Claim Handling
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Turkish
Professional Working
Russian
Limited Working
Ukrainian
Professional Working
Timeline
Tutor
Freelance
09.2022 - 05.2023
Translator and Interpreter
Prava Law Firm
11.2020 - 01.2022
Assistant Manager
Ibtissam School
04.2018 - 01.2020
Receptionist
Immo 21
04.2016 - 01.2017
Customer Advisor
Webhelp Maroc
05.2014 - 02.2016
Bachelor of Arts - Linguistics
University of IBN ZOHR
Associate of Science - Marketing
ENCG
High School Diploma -
Idrissi Technical High School
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