Salma Suarez
Willmar,Minnesota
Overview
7
7
years of professional experience
Work History
Juvenile Correctional Officer
Prairie Lakes Youth Programs
Willmar
04.2024 - Current
- Managed daily operations within the facility, including discipline, recreational activities, medical and mental health care, and educational programs.
- Supervised youth in residential setting to ensure safety and compliance.
- Responded promptly to emergency situations, such as fights or attempted escapes.
- Managed crisis situations using de-escalation strategies to reduce conflicts.
- Conducted frequent searches of cells and living areas for contraband materials and weapons.
- Implemented behavior management techniques to promote positive interactions.
- Investigated reports of inmate misconduct and took disciplinary action.
- Conducted regular inspections of facilities to maintain cleanliness and safety.
- Facilitated group activities to encourage social skills and teamwork among residents.
- Encouraged positive behavior changes among juveniles by providing incentives such as rewards for good performance.
- Documented incidents and resident behaviors in detailed reports for review.
- Trained new staff on policies, procedures, and emergency protocols effectively.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Performed head counts, checking cells for missing inmates.
- Instructed inmates in work assignments and explained tasks.
- Participated in regular training sessions related to policy changes or new procedures.
Direct Support Professional
Sevita
Willmar, MN
04.2022 - Current
- Ensured clients attended all appointments and maintained current job schedules
- Collect and document clients' medical information such as blood pressure, body temperature, and respirations per minute
- Recording data based off of clients everyday behaviors and activities onto designated platforms
- Followed predetermined meal plans established by program supervisor
- Following a meal plan pre determined by the program supervisor
- Inform incoming staff of clients current mood/behaviors and any upcoming tasks that are required to be completed
- Mediate conflicts between clients to prevent further hostility towards staff members and other household members
Paint Specialist
Home Depot
Willmar, MN
03.2020 - 04.2022
- Maintained a clean and organized work space to improve workflow
- Distributed inventory to their designated location in the store to prevent inconvenience
- Assisted customers with various tasks presented such as issues finding merchandise
- Supported other departments during staffing shortages and high customer influx to ensure smooth operations
- Recruited customers into reward program and explained how it will benefit them in future purchases
- Utilized paint system to input customers orders based off of specific paint swatches
- Informed new employees of paint system while explaining company policies and procedures
Cashier
Home Depot
Willmar, MN
03.2019 - 03.2020
- Processed customer transactions utilizing POS system that involved credit/debit cards, cash, and checks
- Guided customers to specialized departments based on their item inquiries, enhancing shopping experience
- Directed customers to specialized departments based off of the items they are in search of
- Coached new hires on POS system and the different aspects of a customers transaction
- Verified ages of customers when prompted for items such as spray paint
- Coached new hires on POS system and the different aspects or a customers transaction
- Engaged multiple customers during busy store hours to address their needs and inquiries.s at various instances and ensured their needs were met while thanking them for their purchases
Education
High School Graduate - Generals
Willmar Senior High School
Willmar, MNActivities
Committee Member, Fun Committee Home Depot, Willmar, MN, 02/21, 04/22, Engaged with other employees to plan activities to boost morale throughout the workplace, Was in charge of monthly events to celebrate employee birthdays
Timeline
Juvenile Correctional Officer
Prairie Lakes Youth Programs
04.2024 - Current
Direct Support Professional
Sevita
04.2022 - Current
Paint Specialist
Home Depot
03.2020 - 04.2022
Cashier
Home Depot
03.2019 - 03.2020
High School Graduate - Generals
Willmar Senior High School