Summary
Overview
Work History
Education
Skills
Certification
Cleaning, Interior decoration, Travelling, DIY, Networking and Volunteering
Languages
Timeline
Generic

SALMAH OLATUNJI

No. 20 Navy Rd, Obisesan, Naval Medical Center Apapa.,Lagos

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Sales Manager

House Of Mojad
05.2012 - 10.2023
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Investigated competitive landscape to anticipate negative business impacts.
  • Build and maintain strong relationships with key clients and ensure high levels of customer satisfaction.
  • Address and resolve customer complaints and issues in a timely and effective manner.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Formulated and presented innovative strategies to stakeholders to build successful sales plans.
  • Stay informed about the latest trends, products, and innovations in interior decor.
  • Conduct market research to understand customer preferences and competitor activities.
  • Prepare and present detailed sales reports and analyses to senior management.
  • Work closely with other departments such as marketing, finance, and operations to align sales strategies with overall business objectives.
  • Promote and uphold high ethical standards and integrity within the sales team.

Sales Representative

Rafdamos Pharmacy
01.2010 - 03.2012
  • Warmly welcome customers as they enter the pharmacy.
  • Provide information about products, including their uses, side effects, and availability.
  • Help customers select products that best meet their needs.
  • Handle cash, credit, and insurance transactions accurately and efficiently.
  • Keep up-to-date with new products, medications, and over-the-counter drugs.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Trained and mentored new sales representatives.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Explain the benefits and proper usage of various products, including prescription and OTC medications, health and wellness items, and medical supplies.
  • Ensure shelves are well-stocked, organized, and labeled correctly.
  • Track stock levels, and report shortages or surplus to management.
  • Replenish inventory as needed, including unpacking and shelving deliveries.
  • Suggest additional products or complementary items to enhance the customer’s purchase experience.
  • Keep the pharmacy clean, organized, and free from hazards.
  • Ensure medications are stored and handled according to guidelines to maintain efficacy and safety.
  • Maintain accurate records of sales, customer interactions, and inventory.
  • Participate in ongoing training programs to stay current with industry developments and improve customer service skills.
  • Work collaboratively with pharmacists, pharmacy technicians, and other staff to ensure efficient pharmacy operations.
  • Maintain open lines of communication with all team members to provide the best customer service.

Education

Bachelor of Nursing Science - Health Management And Clinical Assistance

UNIVERSITY OF MEDICAL SCIENCES
ONDO STATE
12.2021

Skills

  • Rapport and relationship building
  • Business growth and retention
  • Performance tracking and evaluations
  • Brand-building strategies
  • Competitor Analysis
  • Sales Presentations
  • Business Development
  • Profitability Optimization
  • Business Planning
  • Risk Mitigation
  • Verbal and written communication
  • Sales expertise
  • Product Knowledge
  • Sales strategy development
  • Review of contracts
  • Operations
  • Resolution-oriented

Certification

  • CERTIFIED INFUSION NURSE License - 2023
  • GOTNI Leadership conference Abuja - 2022
  • ACLS, Medtigo - 2022

Cleaning, Interior decoration, Travelling, DIY, Networking and Volunteering

  • Cleaning - While often seen as a chore, cleaning can be a deeply satisfying hobby. It promotes a sense of accomplishment and order, providing mental clarity and reducing stress.
  • Interior decoration is a creative outlet that allows me to express my personal style and aesthetic preferences.
  • Traveling opens the door to new cultures, experiences, and perspectives. It broadens my understanding of the world and fosters personal growth by stepping out of comfort zones.
  • DIY projects are perfect for those who love to create and build like myself. From crafting homemade furniture to personalizing home décor, DIY fosters creativity, problem-solving, and technical skills. It also provides a sense of pride and accomplishment as it brings my visions to life through hands-on efforts.
  • Networking for me as a hobby goes beyond professional growth; it’s about building meaningful connections and engaging with a diverse array of people. Through events, social gatherings, or online platforms, networking helps me expand my social circles, exchange ideas, and find opportunities for collaboration. It enhances my communication skills and often leads to lasting friendships and partnerships.
  • Volunteering offers a profound sense of purpose and community engagement. By dedicating time to help others, I contribute to societal well-being and support causes they care about.

Languages

Yoruba
Native or Bilingual
Arabic
Limited Working
English
Native or Bilingual

Timeline

Senior Sales Manager

House Of Mojad
05.2012 - 10.2023

Sales Representative

Rafdamos Pharmacy
01.2010 - 03.2012

Bachelor of Nursing Science - Health Management And Clinical Assistance

UNIVERSITY OF MEDICAL SCIENCES

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SALMAH OLATUNJI