Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Salmai G. Villarreal

Fowler,CA

Summary

  • Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements.
  • Experience delivering customer service and administrative excellence, including clerical support and public interaction.
  • Excels in calendar management, scheduling, data entry and database administration.
  • Detailed Microsoft Expert contributes to environment productivity and supports teams and users with MS Office skills across complete MS Office suite of applications. Contributes in-depth understanding of functionality of Word, Excel, PowerPoint, and Access to team projects
  • Accessible to residents and board members. Offering excellent organizational and time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Foster Child Care Worker

2nd Home Inc
07.2024 - Current
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Facilitated the development of healthy peer relationships among foster children by encouraging participation in group activities and promoting positive social interactions.
  • Successfully managed the diverse needs of multiple foster children simultaneously through effective organization and time management skills.

Service Department Receptionist

Lithia Hyundai
11.2023 - 05.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Occupancy Specialist I

Winncompanies
10.2022 - 10.2023
  • Collaborated with property managers to maintain up-to-date records on vacancies, ensuring accurate reporting on occupancy rates.
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods while maintaining high-quality standards for incoming tenants.
  • Increased tenant satisfaction by addressing and resolving occupancy-related issues promptly and efficiently.
  • Streamlined the application process for prospective tenants, resulting in a reduced waiting time for unit allocations.

Assistant Manager

Starbucks
03.2021 - 09.2022


  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Bachelor of Sociology - Sociology

California State University - Fresno
Fresno, CA
05.2024

Associate of Science - Sociology

Fresno City College
Fresno
05.2021

High School Diploma -

Orosi High School
Orosi, CA
06.2018

Skills

  • Cleaning and sanitizing
  • Patience and Empathy
  • Activity Planning
  • Microsoft
  • Office Management
  • Child Development
  • Customer Service
  • Social services
  • Strategy Planning

Certification

  • First Aid/CPR Certified
  • 200 hours of community service
  • Vaccinated

Timeline

Foster Child Care Worker

2nd Home Inc
07.2024 - Current

Service Department Receptionist

Lithia Hyundai
11.2023 - 05.2024

Occupancy Specialist I

Winncompanies
10.2022 - 10.2023

Assistant Manager

Starbucks
03.2021 - 09.2022

Bachelor of Sociology - Sociology

California State University - Fresno

Associate of Science - Sociology

Fresno City College

High School Diploma -

Orosi High School

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Salmai G. Villarreal