Salman Ahmed

Providing scope of the projects.

• Participate with business team in creation/completion of project charters and project scope for Policy Center projects.
• Working with Product team to transfer knowledge and presentations for rolling over and migration plans.
• Providing scope of projects.
• Working closely with stakeholders to define planning documentation for rollover and migration.
• Actively working on RUN project to resolve existing production defects and required enhancements.
• Participating in triage meetings and assigning defects to relevant teams.
• Working as a Lead Business Analyst for Commercial Auto line of business.
• Actively involved in gathering requirements for Commercial Auto PolicyCenter enhancements.
• Gather business requirements and defining rules for Agency Management Portal system.
• Involved in requirements sessions for internal and external integrations.
• Working as a Guidewire Business Analyst for Advance Project in Commercial Lines PolicyCenter.
• Gather business requirements through interviews, requirements gathering sessions and observations and created the Business Requirements documentation for UI and Forms in the Guidewire Policy Centre.
• Participate in development of PolicyCenter user stories.
• Accurately performed initial risk analyses by monitoring files to obtain all needed underwriting information.
• Created product rules and gathered requirements for implementation of discounts, rating inputs, and reports for implementing Guidewire PolicyCenter.
• Conduct meetings with Business, Developers, QA’s and other stakeholders to resolve defects.
• Participate in daily defects triage meetings and give required inputs.
• Work with QAs to make sure test scenarios are as per business requirements, reviewing test results to give Product Signoffs.

Responsibilities:

• Participate with the business team in the creation/completion of project charters and project scope for the Guidewire Billing & Policy Center Forms projects.
• Actively worked on RUN project to resolve existing production defects and required enhancements.
• Working as Lead Business Analyst for Commercial Auto line of business.
• Actively involved in gathering requirements for Commercial Auto PolicyCenter enhancements.
• Gather business requirements and defining rules for Agency Management Portal system.
• Working as a Guidewire Business Analyst for the Advance Project in Commercial Lines PolicyCenter.
• Participate in development of Forms user stories & the PolicyCenter user stories.
• Work with Guidewire Suite to initiate projects and resolve defects in Policy Center Module.
• Involved in documenting customization requirements and business rules for Implementation of PolicyCenter.
• Configured screen layouts, business logic, business rules, and operation parameters such as roles, permissions, user attributes, and regions.
• Involved in Guidewire Corporate Training on Guidewire PolicyCenter
• Worked on Commercial Lines Property and Casualty Insurance.
• Led requirement gathering elicitation through open-ended discussions, brainstorming, and prototyping for the development and implementation of a new Guidewire PolicyCenter 9.0. suite.
• Created product rules and gathered requirements for the implementation of discounts, rating inputs, and reports for implementing Guidewire PolicyCenter.
• Captured User stories using guidewire template; few major stories worked on included Commercial Auto, Business Owners Policy and Commercial Umbrella.
• Write business requirements and business rules for Forms.
• Map Guidewire Policy Center UI details with Forms attributes.
• Design properitory forms by using Nuance PDF and Adobe Pro.
• Conduct meetings with Business, Developers, QA’s and other stakeholders to resolve defects.
• Participate in daily defects triage meetings and give required inputs.
• Participate in state rollout workshop meetings.
• Work closely with Policy Center team to find and resolve gaps between Guidewire Policy Center and Forms.
• Work Closely with Policy Center team to setup coverages and help Policy Center team to create story cards according to required forms.
• Work closely with Integration team to make them understand Forms business requirements and data requirements.
• Create and maintain forms tracking documents such as PIDs and Products Specs.
• Analyse field level to form level business requirements.
• Write Forms Inference, packaging and sequencing business requirements.

Responsibilities:

• Participated with business team in creation/completion of project charters and project scope for Guidewire Billing & Policy Center projects.
• Gather business requirements through interviews, JAD sessions and observations and created the Business Requirements documentation for building UI for viewing data through Guidewire Policy Centre.
• Participated in development of Guidewire - Policy Center User Stories.
• Worked with Guidewire Suite to initiate projects and resolve defects in Policy Center Module.
• Involved in documenting customization requirements, business rules and data migration requirements for the Implementation of Guidewire ClaimsCenter and PolicyCenter.
• Implemented and maintained Property & Casualty (e.g. bug-fix, data integration, version release) systems of assigned customers.
• Interacted with Guidewire team and providing requirements for Forms data based on out of box feature of Guidewire.
• Performed system analysis on Guidewire Billing Center 8.0.3 based on each user story and presented results to SME's.
• Worked on various Guidewire integration concepts like Messaging, Batch Processes, Plugins, Web Services.
• Responsible for defining processes for developing and maintaining Guidewire projects to eliminate waste and add value.
• Worked explicitly on Policy Center implementation, GuidewireRating engine, Data Mapping and Document Management System.
• Used business analysis techniques, documented business requirements to be readily used by Guidewire configuration analysts and also worked on Property and Auto products using Guidewire Application.
• Facilitated meetings with the Guidewire Dev Team and Sentry team to elaborate numerous Billing Center OOB functionalities such as Close Policy Date, Trouble tickets and Holds, Payment Requests, etc.
• Worked in Guidewire claim center projects both in integration and configuration.
• Created product rules and gathered requirements for the implementation of discounts, rating inputs, and reports for implementing Guidewire Policy Center.
• Worked closely with Guidewire Policy Center and Payment Manager Teams to co-ordinate the requirements.
• Designed and worked on successfully developing web applications that allow independent sales agents and underwriters for quoting, rating, processing and tracking applications.
• Addressed and resolved all billing issues by working closely with Accounts Payable, Receivables, Sales and Project Managers.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications
• Worked on data Mapping which acts as a mediator between Rating engine and Policy Center screens.
• Worked closely with upper management and underwriters to analyze and understand their business processes and document these requirements into clear and concise specifications.
• Elicited requirements from insurance clients, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task and workflow analysis.
• Worked with stakeholders, subject matter experts, process owners and users to elicit and document needs, expectations, constraints and external interfaces using various methods.
• Facilitated requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing stated goal(s) of the session within context of project objectives.
• Identified inconsistencies and gaps within a business process description and collaborated with stakeholders to clarify and simplify complex processes.
• Developed Business, Functional and Non -Functional requirements by translating the needs, expectations, constraints and interfaces into a User Story format understandable to both clients and technologists.
• Worked on creating Mockups and UI interfaces using UML diagrams in MS Visio.
• Involved in driving creation of Unified Modeling Language (UML) diagrams such as Activity Diagrams, Use Case Diagrams, Flow charts and Process Flow Diagrams.
• Supported Development and Testing phases of the SDLC, by conducting walkthroughs of requirements, providing clarification and facilitating issue resolution.
• Responsible for performing JAD Sessions, gathering requirement (Functional & Non- functional, System Integration, User and Production Acceptance Test.
• Effectively utilized Business Process Modeling techniques and enhanced the existing assembly to adapt to new process that involved GWBC Upgrade.
• Provided signoff of deliverables of Development, Testing and Implementation.
• Used JIRA for User Story requirements management throughout Agile Sprints and development life cycle.
• Actively conducted SCRUM meetings and ensured all Agile project techniques are used in accomplishing the tasks based on the dead-lines

Responsibilities:

• Gather, manage, and document requirements for multiple internal projects/solutions, worked with clients to define (scope), plan, initiate and execute related projects and worked with data architectures, testers, developers, business owners to resolve problems.
• Gather and Documenting Business requirements for IRA, Term Deposits and other deposit products and accounts.
• Production support and Product Testing
• Gather requirements for different products such as Deposit Products (IRA, Term Deposits, Checking, Savings and Payments).
• Detailed Interface analysis and provided feedback.
• Facilitate IT teams and internal projects, involved in designing and developing database architecture schemas, defining metadata and applying policies per Zions Bank standards.
• Work on both agile Scrum and Waterfall methodologies.
• Review Data Acceptance Rules from external party and provided feedbacks.
• Create multiple signed off BRDs, SRS, Use Cases and RTM.
• Track To-Do List and CRs for changes in requirements.
• Work as a Business Analyst, Data Analyst and UAT Tester
• User Acceptance Testing for Data Stores.
• Data Analytics, communicated with management to gather requirements of data to be analyzed, analyzed large data sets using MS SQL Server, Rapid SQL and Excel through SQL queries.
• Resolve issues by scheduling meetings with cross functional teams
• SRS and SIT Test Case Reviews during System Integration Testing.
• Data Mapping for Source to Target Systems.
• Conducted JAD sessions periodically with various stakeholders as per the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Used MS SharePoint to upload and share various documents and deliverables.
• Managed requirements after documenting and generating them.
• Work with testing team to create test cases, test scripts, test strategies and test plans.
• Support execution of manual test scripts by using the Rational Quality Manager tool.