Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Salman Hashmi

New Jersey,New Jersey
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

Spearheaded implementation of a companywide software application with the goal of organizing, streamlining, and improving end-to-end delivery of all Cloud delivery projects. Assumed a mixed Scrum Master and Product Owner role in a Hybrid Agile environment. Coached team in Scrum practices, and facilitated meetings with team and senior management. Ensured constant improvement in the team process. Coordinate product backlog and release planning. Manage business stakeholders and end-user expectations. Seven plus years of experience with a solid understanding of Business Requirement elicitation, BRD, FRD, and all facets of the Business Analysis Life Cycle. Sr. Business Analyst with a demonstrated history of working in Information Technology. Skilled in Project Design, Project Delivery, Change Management, and IT Infrastructure. In-depth knowledge of IT operations, Process Analysis, and business solution development. Business Requirements Gathering, Functional Requirements Gathering, Business Process Reengineering, Requirements Traceability Matrix (RTM), and Software/System Requirement Specification (SRS). Well-organized and customer-focused with proven skills in project management and team leadership. Excellent communicator continually focused on building relationships and promoting education and awareness across business lines to drive positive change, cohesive, comprehensive business approaches and value add. Strong knowledge of Software Development Life Cycle (SDLC - Requirements Analysis, Design, Construction, Testing, Implementation, Support), Project Life Cycle, and SDLC Models – Waterfall, Prototyping, and Methodologies – Agile (SCRUM & KANBAN) Outstanding skill in Business Requirements Gathering, Functional Requirements Gathering, Business Process Reengineering, Requirements Traceability Matrix (RTM), and Software/System Requirement specification (SRS). Proficient in working with Business Analysis, Risk Analysis, Business Process. Models, Business Flow Diagrams, and Business Requirement Documentation. Proficiency in running SQL Query and strong SQL skills. Expertise in functional specifications, Non-functional specifications, technical API specifications, use cases, user stories, and workflow/process diagrams. Possessing excellent leadership skills, project management skills, problem-solving skills, interpersonal skills, and the ability to influence others. Detail-oriented and analytical thinker with strong conceptual skills. Proficient in all phases of Requirement Management, including gathering, analyzing, detailing, and tracking requirements. Expertise in creating prototypes and mock-ups for user interface designs. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.

Overview

12
12
years of professional experience
5
5
Certification

Work History

SR BUSINESS ANALYST

ACCENTURE, Inc
Ottawa, ON
10.2018 - Current
  • Spearheaded implementation of Azure, Nutanix, VMware, and cloud-era infrastructure solutions with the goal of replacing legacy infrastructure with cloud solutions
  • Assumed a mixed Scrum Master and Product Owner role in a Hybrid Agile environment
  • Coached team in Scrum practices and facilitated meetings with the team and senior management
  • Ensured constant improvement in the team process
  • Coordinate product backlog and release planning
  • Manage business stakeholders and end-user expectations
  • Develop and manage project plans, timelines, and activities
  • Handle writing and maintaining Functional Requirement Specifications (FRD) and Requirements Traceability
  • Facilitate the maintenance issue lists, build decision documentation, status reports, and other tools crucial to project success
  • Ensure that the project governance, key stakeholders, and teams are kept informed of project success
  • By using JIRA and Confluence, increase the productivity of the whole team to more than 20% as before
  • Business is satisfied with a cleaner and better-structured product backlog as well as a better-defined User Story
  • Facilitate the process of workflow analysis and improvement
  • Prepared Proof of concepts and conducted interviews
  • Managed a project to design and develop storage solutions for a diamond client
  • Established processes to set up a new team for development and delivery
  • Collaborated with the other team members to maintain the Change control process and Version Control.

BUSINESS ANALYST

TELUS Health
Ottawa, ON
01.2017 - 10.2018
  • Helped launch two application implementations and the development of new internal-use software
  • I have a proven history of successful work with cross-functional teams
  • I work with the QA and Engineering teams of 9-12 resources (managers, developers, and analysts)
  • Gathered requirements through interviews, live meetings and JAD sessions with business users and Subject Matter Experts (SME's) to understand and gather requirements for the To-Be system
  • Conducted extensive User Acceptance Testing (UAT) to verify/assess the requirement conformity
  • Performed Gap Analysis to compare all elements of existing "as is" with desired "to be" processes
  • Involved in Review and Approval of Business Requirement Document (BRD), Functional Requirement Document (FRD) and Mapping Docs
  • Created Project Change Request (PCR) related to defect to capture the requirement change during the execution phases
  • Arranged meetings for granting approvals or disapprovals for various types of Project Portfolio Management (PPM) requests
  • Documented Test Cases, Test results and Defects using Quality Center/Application Lifecycle Management (ALM)
  • Coordinated with QA team and facilitated Test Strategy, Test Plan, Test Cases estimating testing effort and assigning tasks to team members
  • Actively involved in daily defect call and defect resolution meeting on daily basis.

BUSINESS ANALYST

TELUS Health
Ottawa, Canada
05.2016 - 01.2017
  • The objective of the project was to develop Med Access EMR (Electronic medical record) following PIPEDA standards
  • The web-based Health Care Management System is Designed for primary care physicians and specialists following PIPEDA guidelines, Med Access is a highly configurable EMR that adapts to the clinic, user, and workflow needs
  • This fast, web-based solution offers robust reporting, powerful task management, point-of-care decision support and convenient remote access
  • This application also keeps a record of all transactions, subscriber's medical history and provides data to other State agencies as required
  • Participated in daily Agile-Scrum, Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories for a project of changing the client's software maintenance structure of their various software products
  • Organized and facilitated Agile-Scrum meetings, which included Sprint Planning, Daily Scrums or Stand ups, Sprint Check-In, Sprint Review & Retrospective
  • Wrote User stories which included the business logic, expected behavior and user acceptance criteria
  • The data mapping document was used for the target data format which was the foundation of the transformation logic
  • Worked closely with the data analyst to cleanse, transform and standardize the various sources of data
  • Responsible for understanding CMS (Center of Medicare and Medicaid System) requirements and updating the existing processes accordingly
  • Extensively used SQL to retrieve and manipulate data in the database
  • Assisted in the development of training materials for new technology and process improvements
  • Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.

IT BUSINESS ANALYST

Mobiserve Telecommunication Pakistan
09.2011 - 07.2013
  • Responsible for the implementation, administration, and operation of IT Enterprise Architectures
  • Address overall technology architecture and infrastructure strategy, design, and engineering of infrastructure solutions
  • Plan, Organize and Facilitate the development and implementation of projects focused on infrastructure, integration, testing and software migration
  • Led all sprint planning, execution monitoring, and close-out of programs related to all thing’s software engineering for these programs
  • During my tenure ensured on-time delivery of 100% of program projects while meeting all contractual and deliverables commitments, ensuring execution was in line with company strategic vision
  • Involved in project definition, project life cycle and project delivery
  • Provide support for infrastructures issues, security policies implementation and improvement
  • Support and assist R&D, Engineering, QA, and development teams.

BUSINESS ANALYST

IBM Inc
Islamabad, Pakistan
06.2011 - 08.2011
  • Involved in the Design/Define phase of the Seibel CRM Implementation with global business service department
  • Developed Test Scripts for the system
  • Performed System Testing and defect logging
  • Coordinated with the Technical team for their resolution
  • Perform Regression Testing
  • Preparation of Training material including Training Manuals, Administration guide and CBT, s
  • Executed User Acceptance Testing, demonstrated the functionalities and worked with the Client so that they could develop a better understanding of the system.

Education

Master of Engineering - Engineering Management

University of Ottawa
09.2014

Bachelor of Engineering - Electronics and Telecommunication

Hamdard University
07.2010

Skills

  • Data Analysis
  • Integrated Reporting Information System (IRIS)
  • Forecasting and Planning
  • Technology Architecture Analysis
  • Operations Analysis
  • Business Administration
  • Competitive Analysis
  • Process Development
  • Operational Reporting
  • Gap Analysis
  • Business Planning
  • Customer Needs Assessment
  • Quality Assurance
  • Virtualization
  • Project Management
  • Managed Services
  • Cloud Services
  • JIRA
  • MS Visio
  • HP Monitoring Tools
  • vulnerability Management
  • Linux
  • Agile (Scrum & Kanban)
  • SDLC
  • SQL Server, My SQL
  • NetSuite
  • Tableau
  • User Acceptance Testing Business Management
  • TIPS
  • Informatica Cloudera Manager
  • Business Process Improvement
  • Workflow Analysis
  • Requirements Gathering
  • Consulting
  • Product Management
  • Operations Management
  • User Acceptance Testing
  • Project Management
  • Business Recovery and Sustainability
  • Product Development
  • Revenue Development
  • Microsoft Office Suite

Certification

  • Microsoft Azure Administrator
  • Microsoft Certified Azure Fundamentals
  • ITIL Foundation Certification (v3) in IT Service Management
  • AWS Cloud Practitioner
  • Project Management Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

SR BUSINESS ANALYST - ACCENTURE, Inc
10.2018 - Current
BUSINESS ANALYST - TELUS Health
01.2017 - 10.2018
BUSINESS ANALYST - TELUS Health
05.2016 - 01.2017
IT BUSINESS ANALYST - Mobiserve Telecommunication Pakistan
09.2011 - 07.2013
BUSINESS ANALYST - IBM Inc
06.2011 - 08.2011
University of Ottawa - Master of Engineering, Engineering Management
Hamdard University - Bachelor of Engineering, Electronics and Telecommunication
Salman Hashmi