Salman Iqbal

Store Manager

7 Eleven Gas Station

Halethorpe, MD

02.2015 - 12.2024

Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Managed inventory tracking and physical inventory counts to minimize loss.
Established store tactics and strategies to achieve operational performance and sales goals.
Delegated work to staff, setting priorities and goals.
Monitored progress by establishing plans, budgets and measuring results.
Updated and maintained store signage and displays.
Managed daily banking activities such as deposits and withdrawals.
Monitored inventory levels and placed orders to restock shelves.
Performed regular price checks to ensure competitive pricing.
Resolved customer complaints in a timely manner.
Trained and mentored associates to teach daily tasks and procedures.
Analyzed sales data to identify trends and adjust strategies accordingly.
Established customer service standards and monitored staff compliance.
Updated POS system with new products and promotional offers.
Prepared staff work schedules and assigned team members to specific duties.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Developed relationships with suppliers to negotiate better prices.
Ensured compliance with safety regulations and company policies.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Prepared monthly reports on sales figures, expenses, profits.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Completed day-to-day duties accurately and efficiently.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.