Salman Malakzay
West Sacramento,CA
Summary
Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and being quick to learn. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Overview
8
8
years of professional experience
Work History
Dispatcher
Norcal Ambulance
Sacramento
2024 - Current
- Communicate effectively with team members to coordinate timely responses to emergencies.
- Utilize scheduling software to manage and optimize resource allocation for service calls.
- Directed dispatching, routing, and tracking of 15+ fleet vehicles simultaneously.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
Career Development Specialist
Highlands Charter School
01.2022 - 01.2024
- Troubleshoot obstacles to clients' success in achieving and sustaining employment and attaining career goals. Helped maintain data collection and information sharing necessary for program planning, reporting and continuity
- Coordinate with the client, client’s case manager to identify appropriate job openings for individual clients. Train clients on all aspects of U.S. culture to ensure job retention and career development including work ethic, attitude, and skills
- Collaborate with clients on implementation of their service plans and career development plans.
Outreach Specialist
Mindoula Health
01.2019 - 01.2022
- Coordinate between the client and case workers for smooth and easy transitions.
- Collaborate with a team or solo to achieve required tasks in a timely manner.
- Assess members' behavioral health needs and evaluate self-harm risk.
Macy’s Fulfillment Center
Macy’s Fulfillment Center
01.2018 - 01.2019
- Keep track of and organize incoming shipments and input shipment data for logistics tracking.
- Complete online orders for picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers.
Data Collection and Data Entry
Center for Land-Based Learning
01.2017 - 01.2018
- Monitor, measure, collect, and track a 2 mile path with Milkweeds, Monarch Caterpillars, and Monarch Butterflies to see what effects climate change has on their migration habits and feeding schedules.
- Enter and sort data collected from the field for further examination and pattern recognition.
Education
Engineering
Sacramento City College
Sacramento, CA05-2028
Skills
- Risk Management
- Cultural Competency
- Data Entry
- Community Outreach
- Assessment / Evaluation
- Customer service
- Decision-making
- Attention to detail
LANGUAGES
Pashto
Native or Bilingual
English
Native or Bilingual
Timeline
Career Development Specialist
Highlands Charter School
01.2022 - 01.2024
Outreach Specialist
Mindoula Health
01.2019 - 01.2022
Macy’s Fulfillment Center
Macy’s Fulfillment Center
01.2018 - 01.2019
Data Collection and Data Entry
Center for Land-Based Learning
01.2017 - 01.2018
Dispatcher
Norcal Ambulance
2024 - Current
Engineering
Sacramento City College