Salman Mehboob
Austin,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Golds Gym ~
06.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
No Degree - Accounting
Texas State University
San Marcos, TX05.2025
High School Diploma -
Dripping Springs High School
Dripping Springs, TX05.2022
Skills
- Referral Coordination
- Digital File Transmission
- Customer Assistance
- Conflict Management
- Time Management
- Manage Files
- Call Answering and Routing
- Guest Registration
- Front Desk Operations
- Confirming Transactions
Languages
English
Native or Bilingual
Urdu
Professional Working
Hindi
Limited Working
Spanish
Limited Working
Timeline
Front Desk Receptionist
Golds Gym ~
06.2022 - Current
No Degree - Accounting
Texas State University
High School Diploma -
Dripping Springs High School
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