Dynamic professional with a proven track record excelling in customer service and upselling techniques. Recognized for enhancing online reputation through Google reviews, showcasing strong communication and problem-solving skills. Expertise in flooring installation and painting, ensuring high-quality results while adhering to safety standards and project deadlines. Perfect attendance, experienced auditor focused on improving business compliance.
Overview
2026
2026
years of professional experience
Work History
Inventory Audit Supervisor (Seasonal Leadership)
Data Scan
Orlando, FL
2025 - Current
Promoted from team member to Assistant Manager and Supervisor within one year due to strong performance and leadership.
Lead and supervise inventory audit teams for large-scale retail locations including Walmart, Sam’s Club, Disney, and other major stores.
Conduct accurate inventory audits using data-scanning systems to ensure compliance, accuracy, and loss prevention.
Train, schedule, and oversee staff to meet audit deadlines while maintaining high accuracy standards.
Travel extensively across Florida and to out-of-state locations (including Georgia and North Carolina) to support other team’s inventory audit operations.
Serve as Supervisor during peak seasonal operations (Spirit Halloween), managing fast paced, high-volume inventory counts.
Server
Metro Diner
Oxford, Fl
05.2024 - 03.2025
Customer Service Excellence: Delivered outstanding service to a diverse clientele by taking orders, providing menu recommendations, and ensuring a positive dining experience. Consistently maintained a friendly and professional demeanor in a fast-paced environment.
Google Reviews & Brand Advocacy: Played a key role in promoting the diner’s reputation by encouraging satisfied guests to leave positive Google reviews. Contributed to a significant increase in online customer engagement and ratings.
Order Management & Accuracy: Accurately took customer orders, processed them efficiently, and ensured timely delivery of food and beverages. Communicated special requests to the kitchen and handled modifications to orders as needed.
Upselling & Menu Knowledge: Utilized extensive knowledge of the menu to upsell daily specials, signature dishes, and beverages, increasing overall sales and enhancing the guest experiences.
Contractor's Assistant
Warehouse Flooring & Painting
Ocala, Fl
11.2023 - 05.2024
Flooring Installation & Repair: Specialized in replacing and installing commercial-grade floor tiles for warehouse facilities. Ensured precise measurements, cutting, and fitting of tiles to create durable, safe, and aesthetically appealing surfaces.
Professional Painting & Finishing: Executed high-quality painting projects, including preparation, priming, and applying finishes to various surfaces. Applied both interior and exterior coatings to warehouse walls, ceilings, and floors, ensuring long-lasting results.
Surface Preparation & Maintenance: Prepared surfaces for tiling and painting by cleaning, sanding, and repairing any damage to ensure optimal adherence of materials and a smooth finish. Managed and maintained tools and equipment to ensure project efficiency.
Client Communication & Satisfaction: Maintained open communication with clients to ensure their expectations were met or exceeded. Delivered on-time project completions and managed customer feedback to guarantee satisfaction.
Education
High School Diploma -
Cypress Creek Highschool
Orlando Florida
Skills
Customer Service Excellence
Effective Communication & Interpersonal Skills
Team Collaboration & Leadership
Problem-Solving & Conflict Resolution
Flooring Installation & Tile Work
Professional Painting & Surface Preparation
Google Review Generation & Online Reputation Management
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.