SALOME LIMAS
Manor,TX
Summary
At Cracker Barrel Old Country Store, I excelled in guest engagement and multitasking, ensuring seamless service by efficiently managing orders and addressing customer needs. My strong work ethic and exceptional customer service skills contributed to positive dining experiences, demonstrating my ability to thrive in fast-paced environments and enhance team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrell Old Country Store
01.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Restaurant Hostess
Cracker Barrell Old Country Store
11.2021 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Stony Point High School
Round Rock, TX05-2022
Bachelor of Science - Nursing
Austin Community College
Austin, TX12-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Team collaboration
- Order management
- Time management
- Problem-Solving skills
- Patience and empathy
- Critical thinking
- Following directions
- Toddler care experience
- Attention to detail
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrell Old Country Store
01.2022 - 02.2024
Restaurant Hostess
Cracker Barrell Old Country Store
11.2021 - 02.2024
High School Diploma -
Stony Point High School
Bachelor of Science - Nursing
Austin Community College
Similar Profiles
Nathan BrandonNathan Brandon
Grill Cook at Cracker Barrell Old Country StoreGrill Cook at Cracker Barrell Old Country Store
Brian CastanedaBrian Castaneda
Grill Cook at Cracker Barrell Old Country StoreGrill Cook at Cracker Barrell Old Country Store
Aliyah FernandezAliyah Fernandez
Server at Cracker Barrell Old Country StoreServer at Cracker Barrell Old Country Store
Zita CoronadoZita Coronado
Server/Waitress at Cracker Barrell Old Country StoreServer/Waitress at Cracker Barrell Old Country Store
Keah AlexanderKeah Alexander
Certified Medical Assistant at Austin Regional ClinicCertified Medical Assistant at Austin Regional Clinic