SALOME MEJIA

• Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
• Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
• Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Used cash registers and credit card machines to cash out customers.

Kept server areas clean and stocked to increase efficiency while working tables.

Greeted new customers, discussed features and took drink orders.

Increased sales significantly by upselling higher-end products to customers.

Bussed and reset tables to keep dining room and work areas clean.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.