SALOME SANTODS LEAL
Miami,FL
Summary
Dynamic Shift Leader at Dc Pie with proven expertise in team leadership and customer service. Skilled in cash handling and problem-solving, I fostered a positive work environment while training new employees and resolving customer issues effectively. Committed to maintaining high safety standards and enhancing overall customer satisfaction.
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dc Pie
03.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Personal Assistant
G&C
06.2023 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Laws - Law
University Simon Bolivar
Barranquilla, Colombia10-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Professional appearance
Languages
English
Professional Working
Timeline
Shift Leader
Dc Pie
03.2024 - Current
Personal Assistant
G&C
06.2023 - 03.2024
Bachelor of Laws - Law
University Simon Bolivar
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