Salome Taufa
Oakland,CA
Summary
Driven QA Manager with a track record of elevating customer satisfaction at Fletchers International Exports through comprehensive quality assurance and agile methodologies. Excelled in streamlining bug reporting and optimizing test case coverage, while fostering team growth through targeted training. Skilled in usability testing and team motivation, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
Work History
QA Manager
Fletchers International Exports
Dubbo NSW Australia
07.2021 - 04.2024
- Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
- Streamlined bug reporting process, expediting resolution times for critical issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
Skills
- Agile methodologies proficiency
- Usability Testing Expertise
- Team Building and Motivation
- Training and Mentoring Abilities
- Quality assurance expertise
- Work Planning and Prioritization
Timeline
QA Manager
Fletchers International Exports
07.2021 - 04.2024