Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salomeh Sheridan

Allen,Texas

Summary

Dual MBA/MHA graduate with a strong foundation in healthcare operations, systems analysis, and digital health innovation. Experienced in leading health IT projects, gathering functional requirements, creating KPI dashboards, and presenting data-driven solutions. Adept in EHR workflows, utilization review processes, and healthcare compliance, including HIPAA and CARF standards. Skilled in translating business needs into actionable requirements, designing workflows, supporting digital transformation, and aligning systems with regulatory frameworks such as HIPAA, CARF, and 42 CFR Part 2. Proficient in facilitating cross-functional collaboration between clinical, IT, and administrative teams. Multilingual, analytical, and mission-driven, with a proven record of delivering impactful, data-informed solutions to improve care coordination.

Overview

14
14
years of professional experience

Work History

Reference Librarian

Collin College
Allen, TX
08.2022 - Current
  • Collaborate with health sciences faculty and IT teams to improve research workflows and health documentation systems.
  • Lead the adoption of digital tools, including 3D printing and workflow-based resources to support clinical education.
  • Translate user feedback into user stories, training guides, and process maps to enhance system usability and training.
  • Contribute to outcome tracking and compliance through data-informed recommendations and reportable metrics tied to student success.

Medical & Legal Interpreter

LanguageLine Solutions
Remote
03.2020 - Current
  • Interpret in complex healthcare settings, supporting utilization review calls, discharge planning, and transitions of care.
  • Ensure accurate, culturally competent communication across EMR-supported environments with full HIPAA compliance.
  • Support care coordination involving insurance benefits, case management, and medical records.

Digital Workflow Consultant

Get Organized
Plano, TX
01.2019 - 10.2020
  • Consulted with over 50 individual and business clients to assess digital workflow challenges and implement streamlined, scalable solutions.
  • Designed and deployed customized systems for email management, digital archiving, and cloud-based file organization.
  • Increased client productivity by applying best practices in data categorization, storage, and retrieval across platforms such as Google Drive, Dropbox, and Microsoft OneDrive.
  • Trained clients on digital tools and developed tailored guides to ensure long-term adoption and improved tech fluency.

Director of Interlibrary Loan Services

Southern Methodist University
Dallas, TX
02.2015 - 01.2019
  • Directed the implementation of digital access systems (ILLiad, Moodle, SSO) across five libraries, improving operational flow and compliance alignment.
  • Conducted workflow and gap analyses to streamline procedures and reduce inefficiencies, increasing service efficiency by 85%.
  • Produced accreditation and compliance documentation for SACSCOC, contributing to institutional readiness and audit support.
  • Facilitated training and change management support for cross-functional academic teams adopting new platforms.

Pharmaceutical Library Services Manager

Amgen Inc.
Thousand Oaks, CA
01.2011 - 12.2014
  • Managed global pharmaceutical documentation systems in support of R&D, medical affairs, and regulatory submissions.
  • Ensured data workflows aligned with FDA, HIPAA, and CCC compliance standards.
  • Developed SOPs, access workflows, and system documentation to support internal and cross-department use.
  • Conducted IP and regulatory research and aligned document access to automated approvals and compliance pathways.

Education

Master of Health Administration -

University of Phoenix
Dallas, TX
05-2025

MBA -

Texas Woman’s University
Dallas, TX
05-2025

Master of Library Science -

Texas Woman’s University
Dallas, TX
05-2004

BA - Spanish Language and Translation

Azad University
01.1998

Doctor of Management in Information Systems And Technology (ABD) - Information Management

University of Phoenix
Phoenix, AZ

Skills

  • EMR/EHR familiarity
  • Workflow analysis
  • Gap analysis
  • Process documentation
  • Agile methodologies
  • SDLC
  • Change management support
  • HIPAA compliance
  • 42 CFR Part 2 compliance
  • CARF compliance
  • Requirements documentation
  • User stories
  • BRDs
  • Functional specs
  • User Acceptance Testing
  • UAT
  • Traceability matrices
  • Stakeholder alignment
  • KPI tracking
  • Utilization review
  • Case management exposure
  • HL7/FHIR data exchange standards
  • Healthcare interoperability
  • Decision modeling
  • Logic structuring
  • Business tools
  • Jira
  • Confluence
  • Microsoft Office Suite
  • Google Workspace
  • Power BI
  • Learning Management Systems
  • Blackboard
  • Canvas
  • Moodle
  • Desire2Learn
  • Angel
  • Knowledge management systems
  • ILLiad
  • E-ZBorrow
  • RefWorks
  • Federated search tools
  • Research and academic technologies
  • Turnitin
  • Citation platforms
  • Multilingual communication
  • Clinical settings
  • Academic settings
  • English
  • Farsi
  • Spanish

Timeline

Reference Librarian

Collin College
08.2022 - Current

Medical & Legal Interpreter

LanguageLine Solutions
03.2020 - Current

Digital Workflow Consultant

Get Organized
01.2019 - 10.2020

Director of Interlibrary Loan Services

Southern Methodist University
02.2015 - 01.2019

Pharmaceutical Library Services Manager

Amgen Inc.
01.2011 - 12.2014

Master of Health Administration -

University of Phoenix

MBA -

Texas Woman’s University

Master of Library Science -

Texas Woman’s University

BA - Spanish Language and Translation

Azad University

Doctor of Management in Information Systems And Technology (ABD) - Information Management

University of Phoenix

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