Salomon Boga
Providence,RI
Summary
Customer service professional with years of experience in hospitality and security
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Club Attendant
Shrine Nightclub at Foxwoods Resort Casino
Mashantucket, CT
05.2021 - Current
- Delivered exceptional customer service, maintained sanitation and visual appeal, developed a high level of rapport with patrons
Seasonal Asset Protection Associate
Macy's
Providence, RI
09.2018 - 01.2019
- Monitored all entering and exiting traffic while communicating suspicious activity to Loss Prevention, presented a strong and vigilant presence as a deterrent, provided excellent customer service to patrons
Bouncer
Hot Club
Providence, RI
06.2015 - 09.2017
- Screened potential patrons by checking IDs for age and authenticity while using personal judgment, identified and de-escalated threatening and hazardous behavior while preventing potential altercations, physically escorted drunk and disorderly patrons out of the club
Circulation Assistant
Yena Center Library
Providence, RI
08.2015 - 05.2017
- Utilized university software to conduct circulation desk procedures such as checking in/out materials, answered all patron questions while operating university line to connect incoming calls to correct departments, analyzed databases to search for items or information at the request of university students, guests, and faculty, regularly assisted students with Microsoft Office products Word, Excel, and PowerPoint
Student Ambassador
Johnson & Wales University
Providence, RI
03.2015 - 05.2015
- Contacted university constituents including alumni, parents, faculty, staff, and friends to acquire donations, quickly developed rapport with leads, worked in a team setting to meet weekly fundraising goals
Cashier
Khout Gas
Providence, RI
02.2009 - 08.2011
- Utilized POS system to receive cash, credit and debit payments and issue receipts, refunds, credits, and change, provided excellent customer service
Education
Bachelor's in Business Studies -
Johnson & Wales University
05.2018
Skills
- Account Management
- Organizational Skills
- Communication Skills
- Conflict Resolution
- Time Management
- Administrative Experience
- Technical Proficiency
- Sales
Certification
- First Aid Certification
- CPR Certification
Timeline
Club Attendant
Shrine Nightclub at Foxwoods Resort Casino
05.2021 - Current
Seasonal Asset Protection Associate
Macy's
09.2018 - 01.2019
Circulation Assistant
Yena Center Library
08.2015 - 05.2017
Bouncer
Hot Club
06.2015 - 09.2017
Student Ambassador
Johnson & Wales University
03.2015 - 05.2015
Cashier
Khout Gas
02.2009 - 08.2011
Bachelor's in Business Studies -
Johnson & Wales University
- First Aid Certification
- CPR Certification
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