Saloni Patel
Stockton,California
Summary
Organized professional promotes demonstrated ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
2
2
years of professional experience
Work History
Sleep Care Coordinator
Norcal Snore And Sleep Solutions
04.2023 - Current
- Built strong relationships with patients and families for optimized care satisfaction.
- Organized systems for tracking patient records to improve ease of retrieval.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Writing SOAP/ Progress notes during patient visit.
- Used company software and databases to maintain records of services performed and patient conditions.
- Creating Lab Orders for Oral Appliance for Sleep Apnea
Medical Receptionist
California Skin and Laser Center
11.2022 - 03.2023
- Updated patient records, medical histories, and contact information for traceability
- Screened incoming phone calls, taking messages, or forwarding to appropriate staff
- Maintained confidentiality of personal and financial information, protecting patient rights, and complying with HIPAA regulations
- Recorded patient and insurance payments, maintaining accurate financial records
- Organized and filed patient medical records
- Processed payments transactions for cash, checks, and credit and debit cards
- Greeted patients immediately upon arrival, providing excellent customer service
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Used basic knowledge of medical terminology in daily office tasks
- Evaluated daily schedules, accommodating patient flow and minimizing missed appointments
- Trained and supervised new front desk staff members, providing guidance and coaching as needed
- Developed specific goals and plans to prioritize and accomplish daily work
- Determined charges for services requested, collected deposits, or payments and arranged for billing.
Front Desk Manager
Red Roof Inn
09.2021 - 10.2022
- Participated in weekly meetings with managers to discuss and address hotel topics and concerns
- Provided administrative support to other departments as needed.
Education
Bachelor Of Science In Health Science Candidate -
California State University Sacramento
Sacramento, California12.2023
Skills
- Front Desk Operations
- Critical Thinking
- Bookkeeping Support
- Medical Records Management
- Patient Reception Management
- Insurance Verification
- Patient Eligibility Requirements
- Patient Referral
- Appointment Scheduling
- Insurance Claims
- Computerized Maintenance Management Systems
- Co-Payment Collection
- Checking Patient Details
- Medical Assistance
- Care Planning
- Case Management
- Patient Education
- Medical Terminology
- Patient Health Information Access
- Patient Data Management Systems
- Patient Care and Monitoring
Languages
Gujarati
Hindi
English
Native or Bilingual
Timeline
Sleep Care Coordinator
Norcal Snore And Sleep Solutions
04.2023 - Current
Medical Receptionist
California Skin and Laser Center
11.2022 - 03.2023
Front Desk Manager
Red Roof Inn
09.2021 - 10.2022
Bachelor Of Science In Health Science Candidate -
California State University Sacramento
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