Saltanat Rassulina
Kirkland,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Tender Specialist
Senimdi Kurylys
02.2020 - 02.2024
- Improved tender response rates by tailoring proposals to client needs and requirements.
- Established ongoing monitoring systems for industry trends and market developments, enabling proactive adjustments to our bidding strategy.
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
Dealer of Casino
Kaya Artemis Resort and Casino
07.2017 - 07.2019
- Carry out the process of gambling; Conduct gambling operations according to standards of efficiency, security and customer service; Explain the rules of gambling, and also makes sense of the use of international terms, control the game.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
Passenger Services Agent
AIR ASTANA air company
08.2014 - 06.2017
- Passenger services; Registration of passengers and baggage regular flights, check flight documents, visas, landing passengers on board the aircraft, sending flights; The ability to engage in dialogue, conflict resolution
- Work with passengers during flight delays;
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Education
Master of Science - Psychology
KAINAR Academy
Almaty, Kazakhstan01.2016
Bachelor of Science - Foreign Language Teacher Education
Kazakhstan Innovative University
Semey, Kazakhstan01.2014
Skills
- Supplier Relationship Management
- Procurement strategy
- Document Preparation
- Compliance Monitoring
Internship
- OLP Youth Congress of Kazakhstan 2011
- Basic First Aid, Dangerous Goods and Security Training 2015
Personal Information
- Height: 165 cm
- Weight: 54 Kg
- Date of Birth: 08/09/92
- Gender: Female
- Nationality: Kazakh
- Marital Status: Single
Languages
Russian
Native or Bilingual
English
Limited Working
Turkish
Professional Working
Timeline
Tender Specialist
Senimdi Kurylys
02.2020 - 02.2024
Dealer of Casino
Kaya Artemis Resort and Casino
07.2017 - 07.2019
Passenger Services Agent
AIR ASTANA air company
08.2014 - 06.2017
Master of Science - Psychology
KAINAR Academy
Bachelor of Science - Foreign Language Teacher Education
Kazakhstan Innovative University
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