Salvador Arciniega
Las Vegas,NV
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Motivated to assist in achieving the corporation's overall objectives while maintaining high quality standards.
Overview
20
20
years of professional experience
Work History
Senior Sales Consultant/Broker (National)
Farmers Insurance GA/MetLife GA Auto & Home
06.2018 - Current
- Handled approximately 100 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Calculated quotes and educated potential clients on insurance options.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Aided captive and independent agents with new business inquiries in adverse markets
- Evaluated accuracy and quality of data entered into agency management system.
Associate Sales Representative (National)
Amica Mutual Insurance Company
03.2012 - 03.2018
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Analyzed risk factors to recommend appropriate coverage levels.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Identified pertinent problems or issues pertaining to various customer service experiences
- Monitored customer feedback and identified areas of improvement.
- Utilized CRM software to manage customer accounts and track performance metrics.
Associate Sales Representative
Mountain Pacific Insurance Agency, Nationwide Insurance
05.2011 - 03.2012
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Cross-sold insurance products to existing clients to reach sales targets.
- Obtained underwriting approval by completing application for coverage.
Associate Sales Representative
State Farm Insurance Todd C. Brown Agency
06.2008 - 05.2011
- Answered inbound phone calls from customers and worked to resolve their queries in real time.
- Generated leads and met with potential clients to explain insurance options and encourage purchases.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Followed up promptly with interested clients to close sales.
- Researched and resolved areas of concern for potential and existing clients.
- Participated in networking events and developed relationships with potential clients to increase sales.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Store Supervisor
Sun-Clip Express
04.2004 - 06.2008
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered questions about store policies and addressed customer concerns.
- Educated staff on strategies for handling difficult customers and challenging situations.
Sales Associate/ Cashier
Wilsons Leather
12.2006 - 04.2007
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Insurance Licensing - Insurance
Nevada School of Insurance
Las Vegas, NV05.2008
High School Diploma -
Spring Valley High School
Las Vegas, NV06.2006
Skills
- Persuasive Selling
- Effective Problem-Solving
- Cold Calling
- Adapt to Diverse Groups
- Excellent People Skills
- Multitasking Strengths
- Public Speaking
- Strong Telephone Etiquette
- High-Volume Environments
- Exceptional Communicator
- Sales Quota Achievement
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Senior Sales Consultant/Broker (National)
Farmers Insurance GA/MetLife GA Auto & Home
06.2018 - Current
Associate Sales Representative (National)
Amica Mutual Insurance Company
03.2012 - 03.2018
Associate Sales Representative
Mountain Pacific Insurance Agency, Nationwide Insurance
05.2011 - 03.2012
Associate Sales Representative
State Farm Insurance Todd C. Brown Agency
06.2008 - 05.2011
Sales Associate/ Cashier
Wilsons Leather
12.2006 - 04.2007
Store Supervisor
Sun-Clip Express
04.2004 - 06.2008
Insurance Licensing - Insurance
Nevada School of Insurance
High School Diploma -
Spring Valley High School
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