Kellee Diaz
Kaysville,UT
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Medical Intake Coordinator
Atlas Home Health & Hospice
Layton, UT
09.2023 - 06.2024
- Performed data entry tasks such as entering demographic information into computer system accurately.
- Organized and scheduled patients' appointments with physicians, specialists, or other healthcare professionals.
- Created new patient files and retrieved existing records for patient intake appointments.
- Verified insurance coverage to ensure compliance with company policies and procedures.
- Responded promptly to all inquiries from internal staff members or external customers via phone or email in an efficient manner.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Medical Receptionist
Highland Healthcare & Rehab Center
Salt Lake City, UT
04.2023 - 09.2023
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals for specialist care when requested by physicians or patients.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Straightened up waiting room to maintain neat and organized space.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Administrative Assistant
McIntosh Communications
West Valley City, UT
10.2022 - 03.2023
- Answered questions from customers regarding products and services offered by the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
High School Diploma -
Cyprus High School
Magna, UT06-1998
Skills
- Insurance Verification
- Healthcare regulations
- HIPAA Compliance
- Appointment Scheduling
- Charting and clinical documentation
- Multi-Line Phone Systems
- Performance Management
- Data Entry
- Microsoft Office
- Attention to Detail
- Phone and Email Etiquette
- Multitasking
Timeline
Medical Intake Coordinator
Atlas Home Health & Hospice
09.2023 - 06.2024
Medical Receptionist
Highland Healthcare & Rehab Center
04.2023 - 09.2023
Administrative Assistant
McIntosh Communications
10.2022 - 03.2023
High School Diploma -
Cyprus High School
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