Salvador Gomez
San Antonio
Summary
Cybersecurity student at Texas A&M; University-San Antonio with hands-on experience in computer troubleshooting, hardware installation, and system configuration. Seeking a Device Technician position to apply technical skills and provide reliable IT support.
Overview
5
5
years of professional experience
Work History
Tire Technician
Walmart
San Antonio
09.2021 - Current
- Diagnosed and resolved issues in a fast-paced, hands-on environment requiring accuracy and attention to detail
- Utilized tools and equipment safely while maintaining high-quality standards
- Provided customer support by clearly explaining problems and solutions
- Demonstrated strong troubleshooting skills by identifying and resolving issues under time constraints
- Maintained a clean, safe, and organized workspace
Education
Bachelor of Science - Cybersecurity
Texas A&M; University-San Antonio
San Antonio, TX12-2027
Associate of Applied Science - Cybersecurity, Information Assurance
Northwest Vista College
San Antonio, TXSkills
- Hardware troubleshooting
- Operating systems
- Basic networking
- Software installation
- System configuration
- Updates
- Computer maintenance
- Performance optimization
- Fundamental cybersecurity concepts
- BIOS/UEFI
- Device Manager
- Command Prompt
- Terminal
- Basic diagnostic tools
- Problem-solving
- Communication
- Teamwork
- Time management
- Customer support
- Bilingual
Relevant Experience
- Built and configured desktop computers, including installing operating systems and hardware components
- Troubleshot hardware and software issues, including boot failures, slow performance, and connectivity problems
- Installed and updated drivers, software, and system components
- Assisted with setup and troubleshooting of home networks and connected devices
Certifications And Awards
- Information Assurance & Cyber Security Level 1 Certificate
- Occupational Skills Award - CompTIA A+, Linux+, Network+
- Occupational Skills Award - Linux Professional Institute Certification (LPIC-1)
Languages
Spanish
Native/ Bilingual
Timeline
Tire Technician
Walmart
09.2021 - Current
Bachelor of Science - Cybersecurity
Texas A&M; University-San Antonio
Associate of Applied Science - Cybersecurity, Information Assurance
Northwest Vista College