Salvador Gonzalez De Leon
Paterson
Summary
Experienced waiter and bartender with over 20 years in fast-paced dining settings. Proven ability to communicate effectively and manage time efficiently, resulting in exceptional customer service. Committed to enhancing customer satisfaction and improving operational workflows.
Overview
23
23
years of professional experience
Work History
Food Waiter and Bartender
Hacienda Restaurant
Paterson
05.2004 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Assisted guests with menu selections and promptly addressed food inquiries.
- Maintained cleanliness and organization of dining areas during service shifts.
- Described food and drink flavors and profiles to support informed ordering decisions.
- Managed tables and bar tabs accurately while processing cash and credit transactions.
- Remained calm during peak periods, ensuring outstanding service to guests.
- Engaged customers in friendly conversation to enhance bar and dining experience.
Sales Associate
Loehmann's Department Store
Paramus
08.2002 - 04.2004
- Developed and executed effective sales strategies to boost customer satisfaction.
- Managed daily operations of sales team, ensuring optimal workflow and productivity.
- Resolved customer complaints regarding sales and service.
- Utilized various software applications to process orders efficiently.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
Education
Associate of Science -
Passaic County Community College
Paterson, NJ05-2027
Skills
- Trilingual: Spanish, English, Arabic
- Effective communication
- Time management
- Multitasking
- Customer service
- Team collaboration
- Transaction handling
- Flexibility and adaptability
Languages
Spanish
Full Professional
English
Full Professional
Arabic
Elementary
References
References available upon request.
Timeline
Food Waiter and Bartender
Hacienda Restaurant
05.2004 - Current
Sales Associate
Loehmann's Department Store
08.2002 - 04.2004
Associate of Science -
Passaic County Community College