Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Salvador Lares Aguayo

Belvidere,IL

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

10
10
years of professional experience

Work History

ASSISTANT MANAGER OF SALES

Discount Tire
Carpentersville, ILLINOIS
09.2016 - Current
  • Achieved 100 wheel sales in a month. a milestone reached by a few, demonstrating exceptional product knowledge and customer service skills
  • Consistently top sales for the month, reflecting strong communication, problem-solving, and relationship building abilities with customers
  • Resolved customer complaints and handled refunds and returns to promote satisfaction
  • Assisted with new employee training and conducted performance reviews to track overall progress
  • Liaised between managers and employees, communicating concerns and expectations to appropriate parties
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
  • Organized company merchandise and displays to increase brand awareness and product sales
  • Reported customer and employee accidents, injuries and concerns for supervisor review
  • Tracked store inventories and replenished products according to demand
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Communicated with clients to address questions, concerns and needs and provide quality customer service
  • Scheduled equipment cleanings, maintenance and repairs and ordered new equipment and tools
  • Managed company orders, expenditures and sales to meet budget and revenue targets
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Led and directed team members on effective methods, operations and procedures
  • Identified operational process inefficiencies to recommend necessary improvements
  • Addressed and resolved client or customer inquiries to foster superior standards of service.

SALES ASSOCIATE

Autozone
Belvidere, ILLINOIS
03.2015 - 09.2016
  • Promoted visual presentation standards by keeping store replenished
  • Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel
  • Engaged with guests to understand and anticipate customer service needs
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Drove sales through customer relationship building and suggestive selling techniques
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Followed checklist to complete retail store opening and closing activities
  • Alerted management to potential security issues, supporting loss prevention and reducing shrink
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Operated cash register and POS to process sales transactions and handle payments
  • Liaised with management to communicate customer feedback and recommendations
  • Performed cleaning tasks, keeping store neat and organized
  • Used product knowledge for handling objections
  • Responded promptly to customer queries to increase overall satisfaction
  • Represented brand during special events, customer interactions and sales
  • Trained new employees on company policies and strong sales techniques.

LUBRICATION TECHNICIAN

Lou Bachrodt
Rockford, ILLINOIS
02.2015 - 01.2016
  • Inspected vehicle fluid levels to replace or replenish
  • Performed minor maintenance by changing engine oil and filters
  • Operated variety of cars, light trucks and vans, driving manual and automatic transmissions
  • Completed service and repair assignments to pass quality inspections or test drives
  • Completed assigned jobs and tasks to meet flat rate times and re-do metric
  • Used computer to look up part availability and repair orders
  • Drained oil from crankcase and refilled with required amount
  • Followed contamination control and Hazmat rules and regulations
  • Performed routine and scheduled maintenance services
  • Replaced, and adjust defective fuel injectors, carburetor parts and gasoline filters
  • Maintained cleanliness of work area
  • Addressed common parts replacement to correct symptoms resulting from pistons, rods and gears
  • Tore down, repair and rebuilt faulty assemblies, such as power systems, steering systems and linkages
  • Sparked plugs, fuel filters, air filters and batteries in hybrid electric vehicles
  • Used charts, technical manuals and experience
  • Disassembled units and inspected parts for wear, using micrometers, calipers and gauges
  • Replaced damaged components to address vehicle malfunctions.

Education

HIGH SCHOOL DIPLOMA -

Belvidere North High School
Belvidere, Illinois
05.2014

Skills

  • Detail-oriented
  • Communication
  • Interpersonal
  • Creative thinking
  • Hardworking
  • Order Management
  • Sales Goals
  • Sales Coaching
  • Client Needs Assessments
  • Sales expertise
  • Personnel Training
  • Effective selling strategies
  • Relationship building and management

Languages

Spanish, Native

References

References available upon request

Timeline

ASSISTANT MANAGER OF SALES

Discount Tire
09.2016 - Current

SALES ASSOCIATE

Autozone
03.2015 - 09.2016

LUBRICATION TECHNICIAN

Lou Bachrodt
02.2015 - 01.2016

HIGH SCHOOL DIPLOMA -

Belvidere North High School

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Salvador Lares Aguayo